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Announcement
Last updated on Dec 30, 2021
Reviews
4.9
(1873)
Average item review
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience.
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John on Feb 14, 2026
5 out of 5 starsBeautiful door handles -- we have them all over our lake home. Love them!
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Michele on Apr 9, 2026
5 out of 5 starsIt’s simple but it’s perfect. Great holder for matches or maybe set you phone down while you do your business. :)
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Mary on Apr 2, 2026
5 out of 5 starsThese are fantastic pulls, the power coating is very durable and has held up will to constant use. They were very easy to install on my new kitchen cabinets!
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Aija on Mar 27, 2026
5 out of 5 starsGreat quality, shipped quickly! Was exactly what I was looking for.
About OneStepAheadStudio
Sales
11,596
On Etsy since 2021
Shop members
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OneStepAheadStudio
Owner
Production partners
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OneStepAheadStudio
Lathrop, CA
Manufacturer, Distributor/Wholesaler of Brass Handle, Brass Hook, Bathroom Hardware, Brass Art Work, Brass Shelf since 2016
Shop policies
Last updated on May 23, 2024
Shipping
See item details for estimated arrival times.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment options
Secure options
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.
Returns & exchanges
See item details for return and exchange eligibility.
Cancellations
Cancellations: accepted
Request a cancellation: within 1 hour of purchase
More information
Last updated on
Dec 17, 2025
Frequently asked questions
Should I order a sample before placing a large order?
To avoid unnecessary costs, we highly recommend ordering samples before placing large order.
What is your return policy?
If you are not completely satisfied with your purchase, please contact us within 7 calendar days of delivery for return instructions. Please note that returns must be postmarked within 14 calendar days from the day of delivery. Returns outside of the 14-day return window will not be accepted.
What are your return requirements?
To be eligible for a return, item must be unused and in the same condition that was received. It also must be in original packaging. The actual cost of shipping of your order will not be refundable. If you received free or discounted shipping on your order and the order is returned, the actual cost of shipping of the order will be deducted from any refund owed. If the return is not due to our mistake, the customer will pay for the return shipping.
We recommend using an insured and traceable delivery method. OneStepAheadStudio is not responsible for any returns lost in transit.
What items are not eligible for return?
Returns are not accepted for special orders, items that have been installed, no longer in their original packaging, bundled items at discounted rates, e.g. “5 for $25” (unless the entire bundle is returned) or items that are damaged during return shipping.
OneStepAheadStudio reserves the right to refuse returns of items that are not in as-new condition due to damage or misuse by the client. Sorry, we cannot accept returns due to normal wear and tear.
What is the return policy on items that arrived defective or if I received wrong item?
We will provide return shipping labels for defective product or shipping errors. Once your return is received and inspected, we will notify you that we have received your returned item. If the item is deemed to be defective, a full refund will be applied to your account including any shipping paid by you upon purchase if applicable. We will also advise you of the approval or rejection of your refund.
What should I do if I received item that got damaged or lost in transport?
If your merchandise arrived with shipping damage or got lost in transit, please contact us immediately. We will assist in filing a claim with the carrier and sending a replacement to you. Please do not discard any packing materials and shipping box.
Do you charge restocking fees?
Returns are subject to a 15% restocking fee. We will waive restocking fees if a subsequent order is placed of equal or greater value. OneStepAheadStudio does not charge for restocking fees for returns of defective products, if customer received the wrong product or products damaged during shipment to customer.
Do you offer price adjustments?
Prior purchases are not eligible for price adjustments.
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