For custom orders, you will be required to pay 50% of the quoted price as deposit.

Please ensure you contact us at least 3 weeks before your order is needed. There will be an additional 20% charge should an order be placed within the 3 week time frame.

All orders, local and international, are shipped through the Royal Mail. These are always tracked shipping. If you would like an alternate arrangement, please contact us before placing your order. Shipping charges will vary from our regular charges.

Ready made pieces are shipped within 48 hours. Custom ordered pieces are shipped within 2 to 3 weeks following payment. Payment and shipping charges will be discussed during consultation. Shipping fees are non-refundable.

For ready made pieces:

Location Price (£) Days
UK (£0.00 - £50.00) 6.00 3-5 working days
UK (Above £50.00) 0.00 3-5 working days
International Shipping 15.00 Up to 10 working days

We take pride in the quality of our pieces and as such ensure they are of high quality. We hope that there will be no need for repairs for pieces purchased from this website. In the unlikely event that a repair is needed, please contact us within 3 working days of receipt to arrange this. There would be no charge. The buyer would be responsible for shipping.

Minimal charges would apply outside of this time frame and would be determined by the type of repair needed. Should the use of extra materials such as beads, clasps etc be needed to complete the repair, additional charges will apply. We would stay in touch and keep you updated all through the process.