Handmade beaded designs & patterns

Jerusalem, Israel

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Ora Shai

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Ora Shai


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Shop policies

Last updated on May 10, 2022

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Accepted payment methods


Returns & exchanges

See item details for return and exchange eligibility.


◙ PayPal only, please. You can pay with your credit card or an e-Check through PayPal as well.
If you need some help with the checkout process, you might want to check this link: http://www.etsy.com/help_guide_checkout.php, or just send me a message and I will gladly do my best to help.

◙ BEADED JEWELRY TUTORIALS are sent by email within 24 hours from payment confirmation receipt (usually within just a few hours).

◙ TUTORIALS REFUND POLICY: Tutorial transaction becomes final once the PDF file is downloaded by the buyer (or e-mailed to the buyer), and there will be no refund or exchange.
Additional Policies and FAQs

By purchasing a tutorial you agree to the terms of use below:

•Copyrights of the design remains with Ora Shai

•You are welcome to sell limited number of items created from the tutorial, but only if you make the items yourself. Mass production of the items is not allowettd.

•Credit for the design (whether as a whole, or as a portion of your item) should be included in your listing description and where you post photos of the item on the internet;

•IMPORTANT: The PDF file and its content are copyrighted. Purchasing of the tutorial does not grant you the permission to gift, share, exchange, teach, copy the whole or parts of it or distribute the file or any of the file content in any way - whether for pay or for free.

•IMPORTANT: Purchasing the tutorial does not grant you the permission to include the tutorial in beading kits for sale, and it does not grant you the permission to teach this design in classes - whether for pay or for free.

◙ CUSTOM ORDERS: If you see a design you like but would prefer it in a different color or size, please don't hesitate to contact me and we can discuss creating something special and unique to your personal specifications.
Some of my pieces are one of a kind and cannot be repeated; however please feel free to contact me should you wish something similar.


◙ INTERNATIONAL BUYERS may be subject to import duties and/or taxes - these are the sole responsibility of the buyer. If a shipment is rejected because of customs charges or refusal to accept delivery, the buyer will be fully responsible for any fee incurred, including international shipment and handling.

◙ MAILING ADDRESS: In case that the buyer's address as it appears in Etsy system is different from the one in PayPal, please note the updated shipping address in the 'note to seller' when you checkout. If no message is received with the order, I will contact the buyer to confirm address, but if I don't receive a reply withing 72 hour, I will ship the item to the buyer's PayPal account address.

◙ SHIPPING TIME: All purchases are shipped withing 1-3* working days (usually by the next day), unless otherwise stated in the listing for that item - e.g. Made to order items.
*I cannot ship Fridays, Saturdays and on Israeli Holidays as the post offices are closed, so I will ship on the next working day.

◙ SHIPPING COST: I ship world-wide by registered air mail. All shipping is $9 for first item and $4 for each additional item. All packages are insured up to $100 - if your purchase exceeds $100 and you would like to purchase extra insurance, please contact me prior to payment.
Jewelry tutorials are sent by e-mail (free of charge).

◙ DELIVERY TIME: Delivery time varies. Please allow 2-4 weeks for regular mail delivery. Delivery to the US is 14-21 business days and to Europe it is 10-14 business days.
As much as I want the package to arrive as quickly as possible to the buyer, and although I keep track of all shipped orders as part of my customer service - once the order has been shipped, I cannot be responsible for delays caused by the postal services, security or customs checking or by Force Major. Of course, if such delay occurs, I will do my best to provide the buyer with any updates available from the postal service.

◙ EXPEDITED SHIPPING: You can upgrade to Express International Shipping (EMS service)- it usually takes 5-7 days to arrive and it costs about $24. If you would like to upgrade, please contact me for details before you purchase.

Refunds and Exchanges
◙ EXCHANGE: All items are described and photographed as accurately as possible. In the event that the buyer is not happy with the purchase, please contact me immediately when receiving the package. I will exchange for another item from my shop of equal value or with shop credit.
Contact me immediately to make arrangements.
Returns and exchanges are only accepted within 21 days of purchase for international buyers and 7 days for buyers from Israel.

The items must be returned unused and in their original condition and packaging. Price of shipping and original transaction fees will not be refunded. The buyer is responsible for payment of shipping returns back to the seller.

◙ CUSTOM ORDERS RETURNS and refunds are judged on a case-by-case policy. Please contact me regarding any questions prior to placing your order.