OriginalDigsLLC
Dallas, Texas |
OriginalDigsLLC is taking a short break
Reviews
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jjbutterbrie on Sep 7, 2018
5 out of 5 starsThis is our fourth order from Original Digs. We have four beautiful well made poufs that our girls just love and now six crate mats. The original crate mats purchased over two years ago are like new but as the girls can't be without them when the are in the wash so we ordered additional ones. Great products and Hailey is so easy to work with.
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Yvonne on Jul 20, 2018
5 out of 5 starsReceived my dog bed in a timely manner, my pup likes it, she claimed it as her own already.
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Eve on Jun 21, 2018
5 out of 5 starsAwesome bed! The cats have taken it over since the puppy is a bit small right now for it. Will be ordering another for the pup since the cats will not be giving this up :)
Thank you!!!
Eve -
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Brenna on Jun 20, 2018
5 out of 5 starsMe and my dogs love these beds! I own 4 now for my 3 dogs. So easy to wash in the machine, and they hold their color and shape! The best dog mats/beds I've ever owned. Highly recommend!
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jyuill on Jun 17, 2018
1 out of 5 starsDo NOT buy from this seller! I’m not the only person who has had this experience with her. The product is cute, but it is horrible dealing with her. I messaged many times to find out why my order hadn’t shipped, & had to escalate it to Etsy before finally getting a response, several days later. I even tried leaving a message on her business FB page, & no response. I was eventually told the package was lost between a door (something she told another buyer), but communicating with her is very difficult & it’s my belief that she is extremely dishonest. I returned the item, as per her return policy, & requested that my shipping charges be refunded & they were. I did receive 1 reply in a timely manner, but that was an exception. She took a long time to get back with me. I love supporting small businesses, but not dishonest sellers.
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Jonna on May 22, 2018
5 out of 5 starsComfy for sure! One of the dogs was laying on it within minutes. Cute so it is not an eyesore. I have not washed yet!
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oceanstate on May 9, 2018
5 out of 5 starsGreat customer service! My bandana never arrived via regular mail so I messaged the seller and she offered to send out another and refund me. And the bandana is adorable!
About OriginalDigsLLC
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Capri is the inspiration for Original Digs, and the reason why the company was created.
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"Whoever said diamonds are a girls best friend... Never owned a dog" - Love this saying it's so true:)!
Original Digs for Pets
Original Digs believes that pets make a family complete. For fifty years, our family has been blessed with its furry companions. They have been there during pregnancies, laid alongside babies to keep warm, carried rings down the aisle to be presented to the new bride and groom, and licked away tears of joy and sadness.
Whether we are at home in the country, our city apartment, or even our factory, our environments have been set up to accommodate our dogs and us. Growing up in a family that loves pets, places, and fun spaces, this company was destined to happen.
Original Digs offers fashion forward pet beds that are fun, funky, fresh, & functional. They were designed to unify tones and textures throughout the home, and to reflect one's unique space that your dog co-dwells in with you. We pride ourselves on being unique and affordable. Why wouldn't you want your pet to have stylish & comfy digs? (All of our beds transform into marvelous floor cushions as well).
Our factory is located in Dallas, TX; we are an American made, family owned and operated company.
Shop members
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Hailey Mahoney
Owner, Designer, Creator
My passion for design, mixing/matching textiles & color evolved from growing up in the manufacturing industry. With my dog as my inspiration I decided to focus on creating a trendsetting pet bed collection that satisfies both the pet & owner's needs.
Shop policies
Shipping
Payment options
Returns & exchanges
I gladly accept returns
I don't accept exchanges or cancellations
The following items can't be returned or exchanged
- Custom or personalized orders
- Items on sale
I accept returns I do not accept returns
I accept exchanges I do not accept exchanges
I accept cancellations I do not accept cancellations
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Privacy policy
More information
Frequently asked questions
Custom and personalized orders
AT THIS TIME WE ARE NOT ACCEPTING CUSTOM ORDERS.
Care instructions
All items are machine washable:
Wash PET BED Cover: Please use cold water and mild detergent like Woolite, on a gentle cycle, Iron on reverse side if needed, & Hang Dry.
Wash PET PADS: Please use cold water and mild detergent like Woolite, on a gentle cycle, and hang dry.
Wash PET POUFS: Please use cold water and mild detergent like Woolite, on a gentle cycle, Iron on reverse side if needed, & Hang Dry .
Wholesale availability
We offer WHOLESALE & Drop-Shipping to Stores. If interested please EMAIL support@original-digs.com to receive our wholesale information.
REFUND POLICY
If you are not satisfied with your purchase, we will return the item within 7 days of purchase. Returned shipment charges will be the returnees responsibility unless the return is a result of our error. In that case, Original Digs will pay the return shipping costs. Any returned item must be in its original packaging and shipped with delivery confirmation in its original condition.
Original Digs is not responsible for the incorrect address indicated on the invoice, so please double check the mailing address before checking out. If an unclaimed package is returned, Original Digs reserves the right to re-bill you for re-shipping charges. Please ask all questions before placing your personalized order.
ORIGINAL DIGS IS NOT RESPONSIBLE FOR:
***NOT RESPONSIBLE FOR THE DAMAGE OF PRODUCT FROM THE MISBEHAVIOR OF YOUR PETS
**If you wash your product incorrectly and the color fades
SHIPPING COSTS ARE NON-REFUNDABLE:
If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.