OutOfCharacterQuilts

In order to create a special one-of-a-kind quilt, I have had many of these fabric designs privately printed for my own personal use. The fabric itself is not available for sale by the yard and is not commercially available anywhere.

My production time varies periodically as orders ebb and flow-- you can find my current production time under the "Shipping & Policies" tab inside each listing.

You'll receive a notification with a tracking number from Etsy as soon as your order is on its way. In the meantime, if you click on the "You" tab at the top right of the Etsy site, you can check out all of your purchases (including shipment eta and tracking info) under "Purchases and reviews".

Thank you for understanding that I'm personally making each and every quilt by hand to your custom specifications, and that kind of attention to detail takes time.

I love to take on custom work (nonrefundable 50% deposit required upon initial agreement) and I do so as often as my project queue allows at any given time. Whether or not I can take on a project depends on the size of the quilt, the level of intricacy involved, and the availability of materials. If you see something listed for sale that you would simply like in a different color scheme, that's typically a request I can easily accommodate. If you're looking for something truly custom, or if you'd like a one-of-a-kind memory quilt made from articles of treasured clothing, please contact me with details and we'll see if we can work out a timeframe.

All of the quilts listed in my shop are made with materials designed to be machine washed and dried. You can certainly hand wash and line dry if you prefer, but please feel free to toss it in the wash on a warm temperature setting and then throw it in the dryer on low heat with confidence. I don't recommend hot water, high heat, or any kind of iron.

Are you having your quilt purchase sent directly to a loved one as a gift? Yay! Aren't you wonderful! I'm more than happy to add a personalized note with your quilt-- simply add what you'd like your note to read in the "Message to Seller" box at checkout and I'll take care of the rest. I never include any price or invoice information in your order (unless it's specifically requested).

All quilts will be carefully folded and sealed inside a large plastic storage bag; in the event that your Priority Mail box or mailer is inadvertently left in a wet environment, the watertight bag is going to protect the quilt inside.

If you order a quilt and select the free personalization option, I will reach out to you via Etsy messaging within a couple of days with an example of your personalized design. If I don't receive a response from you within 48 hours, I will complete your quilt using my best artistic judgment.

On another note, once you approve your design proof, it is final. Please double-check the spelling of your personalization because once your design is finalized, we can't change it.

No, every quilt (unless specifically stated) is a "whole cloth" quilt, meaning the top is one seamless piece of fabric. It's designed to look like a traditionally pieced quilt; it has the three typical quilt layers (top, batting, bottom), and all three layers have been quilted together with a quilting stitch, but this is a "quilted piece", not a "pieced quilt".

I understand that sometimes expectations differ from reality and while I don't accept returns, you're welcome to exchange your quilt for a different one that better suits your needs; queen, king, and personalized quilts are not eligible for exchange. Please reach out within 3 days of delivery receipt for shipping instructions. The quilt must be in brand new and unwashed condition, shipping costs are the responsibility of the buyer, and the item must be returned within 7 days of receipt.