The Pawswin Story
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All items
Announcement
Last updated on Mar 10, 2026
Reviews
4.9
(11551)
Average item review
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience.
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Allyson on Jul 29, 2026
5 out of 5 starsI love it, it's a lot sturdier than I imagined, and it looks good on my white/yellow lab :)
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Jason on Jul 19, 2026
5 out of 5 starsThe collar is beautiful and well made. It fits well and appears to be comfortable. we really like the tag, just in case Toby gets lost. would recommend this seller and this product.
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Amy on Jul 17, 2026
5 out of 5 starsGreat products everything turned out wonderful!! highly recommend!!
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Amy on Jul 17, 2026
5 out of 5 starsGreat products everything turned out wonderful!! highly recommend!!
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Julie on Jul 30, 2026
5 out of 5 starsIt's perfect. Exactly as described. Customer service questions were answered quickly.
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Stacy on Jul 29, 2026
5 out of 5 starsThis is my go to shop for all things dog collars! They are so well made and great customer service. Thank you!
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About PAWSWIN
Sales
60,011
On Etsy since 2020
Shop members
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Zoey
Designer, Maker, Photographer
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Anne
Assistant, Customer Service
Shop policies
Last updated on Jul 11, 2025
Shipping
See item details for estimated arrival times.
Customs and import taxes
For US deliveries, Etsy policy requires that import duties and fees are included in the checkout price. Non-US buyers may need to pay these fees upon delivery. You can message me to confirm how these fees will be paid for your order. I'm not responsible for any customs-related delays.
Payment options
Secure options
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.
Returns & exchanges
See item details for return and exchange eligibility.
Cancellations
Cancellations: accepted
Request a cancellation: within 24 hours of purchase
Privacy policy
More information
Last updated on
Dec 17, 2025
Frequently asked questions
Which collar size should I choose?
Measure your dog’s neck where the collar will sit and allow room for two fingers. Compare the measurement to our chart.
Between sizes? Pick the larger for comfort.
How long until my order arrives?
Production: 3–5 business days.
Delivery after dispatch: Canada 3‑5 days, USA 4‑6 days, International 8‑12 days 🇨🇦🇺🇸
Are PAWSWIN collars machine‑washable?
Hand‑wash in cool water with mild soap, then air‑dry flat. Avoid bleach and high heat to preserve colour‑fast recycled nylon and hardware shine.
Do you accept returns or exchanges on personalized collars?
Because each piece is custom‑made, we can’t resell it. If we made a mistake, or your collar arrives damaged, contact us within 14 days; we’ll replace it at no cost.
Do you offer matching leashes, harnesses, or bulk discounts?
Absolutely! Look under the “Matching Sets” section for leashes and harnesses in the same fabric. For wholesale or orders of 25+ collars, message us for a custom quote.
Will I need to pay duties or import taxes if I’m in the U.S.?
No worries! U.S. customers don’t need to pay any extra duties or import fees. All costs are already included in our prices, so the amount you see at checkout is the final price.
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