The Pawswin Story
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Reviews
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candice on Apr 13, 2026
5 out of 5 starsFirst I want to say how stinking cute this is!! My mini poodle puppy who is 6lbs fits into the XS on the smallest setting. I think it’s great because It will fit her once she grows to her full size (meaning I won’t need to replace). For it shipping from Canada the shipping was good. Quality is very good. It’s thick so not the flimsy cheap ones off Amazon. And the price of this item is super respectable!! Now I just need a hardness 🤓🤗
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Genna on Apr 13, 2026
5 out of 5 starsThe collar looks exactly like the print and font I ordered. It took a little while to be delivered, but that’s OK.
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Jennifer on Apr 2, 2026
5 out of 5 starsReally nice collar! The metal buckle does move around a bit and make some noise but it’s not a big deal. So pretty!
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Joelle on Mar 16, 2026
5 out of 5 starsRepeat customer. I love the quality and consistency of these collars.
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Lindsay on Apr 17, 2026
5 out of 5 starsOur second time buying a collar from this company. And another brilliant item - 10/10
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About PAWSWIN
Shop members
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Zoey
Designer, Maker, Photographer
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Anne
Assistant, Customer Service
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Cancellations: accepted
Request a cancellation: within 24 hours of purchase
Privacy policy
More information
Frequently asked questions
Which collar size should I choose?
Measure your dog’s neck where the collar will sit and allow room for two fingers. Compare the measurement to our chart.
Between sizes? Pick the larger for comfort.
How long until my order arrives?
Production: 3–5 business days.
Delivery after dispatch: Canada 3‑5 days, USA 4‑6 days, International 8‑12 days 🇨🇦🇺🇸
Are PAWSWIN collars machine‑washable?
Hand‑wash in cool water with mild soap, then air‑dry flat. Avoid bleach and high heat to preserve colour‑fast recycled nylon and hardware shine.
Do you accept returns or exchanges on personalized collars?
Because each piece is custom‑made, we can’t resell it. If we made a mistake, or your collar arrives damaged, contact us within 14 days; we’ll replace it at no cost.
Do you offer matching leashes, harnesses, or bulk discounts?
Absolutely! Look under the “Matching Sets” section for leashes and harnesses in the same fabric. For wholesale or orders of 25+ collars, message us for a custom quote.
Will I need to pay duties or import taxes if I’m in the U.S.?
No worries! U.S. customers don’t need to pay any extra duties or import fees. All costs are already included in our prices, so the amount you see at checkout is the final price.
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