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Genisha on Nov 18, 2024
1 out of 5 starsThe quality of the item isn’t the same as that of the taxi card on the site that I ordered. I got another very bad photo.
Malika responded on Nov 18, 2024
Dear Genisha Jaunky, Thank you for reaching out to us regarding your recent purchase. I sincerely apologize for any inconvenience caused by the item you received. To ensure we address your concerns accurately, could you please clarify whether the issue is related to the quality of the product or if you received the wrong item? I have sent the correct link to your email, and I want to make sure we resolve this as quickly as possible. Your satisfaction is our top priority, and we appreciate your feedback. Looking forward to hearing from you soon! Best regards, PFilly
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Frequently asked questions
What are digital products related to Ramadan?
Digital products related to Ramadan include printable planners, artwork, greeting cards, invitations, and digital downloads of Islamic teachings or scriptures.
How do I receive my digital purchase?
Once your payment is processed, you'll receive a download link either via email or directly on Etsy. You can then download the files and use them as needed.
What file formats are provided for digital downloads?
We typically provide files in formats such as JPEG, PNG, PDF, SVG, etc. Specific formats may vary depending on the product.
Are there any restrictions on the use of digital Ramadan products?
Our digital products are intended for personal use only unless otherwise specified. Please contact us if you're interested in commercial licensing.
Do you offer refunds or exchanges for digital Ramadan products?
Due to the nature of digital products, we generally do not offer refunds or exchanges. However, if you encounter any issues with your order, please contact us, and we'll do our best to assist you.
Can I sell items made using your digital Ramadan products?
Our digital products are intended for personal use only, and commercial use may require additional licensing. Please contact us for more information on commercial licensing.
How do I access my past digital Ramadan purchases?
You can access your past purchases by logging into your Etsy account and navigating to the "Purchases and Reviews" section.
Do you offer discounts for bulk purchases of digital Ramadan products?
Yes, we may offer discounts for bulk purchases on certain digital products. Please contact us for more information.
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