POLNO

- Please note that orders for 6 pieces and above will be considered as a non-refund bespoke orders..

- I make a refund the second day after receiving the return of the order. Any refunds be less shipping costs. Please note that I am not responsible for automatical post returns (because of the reasons like "nobody at home", "nobody claim the order", "wrong adress" etc.) or post mistakes. I can resend these orders after purhcaising another

- Buyers are responsible for return postage costs.

- All items must be return in original condition without any physical changes. Please note that knobs must be packed very carefully. If they will come back witch scrathes or matte surface - the refund will not be accepted. In such cases, I can resend the returned order after the buyer pays for the re-shipment and I receives the original package. I do not refund orders that are returned to me this way.

- Custom orders, pressed flowers (framed or not framed) are not returnable.

- We are not responsible for complications and costs resulting from giving the wrong address by the customer.

- Please note that pressed flowers are delicate material. Hang our floral frames away from the direct sunlight and wet places. Also knobs are safer not in a direct sun. Although well-preserved, the plant may fade a little over the time because of its natural properties.

- Please note that we make our products entirely by hand. There may be slight differences and imprefections.

- In the case of cheaper shipment by post, there is no access to tracking the shipment outside Poland. The sender is also not responsible for delays due to a pandemic or mail errors.