Reviews
4.9
(6599)
Average item review
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience.
Loading
-
-
-
-
-
-
-
-
Brooklyn on Jun 9, 2026
5 out of 5 starsSuper happy with the purchase. When there was an issue with shipping there was a quick response time and it was resolved quickly. Will buy again for sure
-
Michelle on Jul 23, 2026
5 out of 5 starsGreat hard to find item. Great price really happy with. Arrived in a timely manner.
-
Angel on Jul 21, 2026
5 out of 5 starsQuick shipping and great customer service. This is the third custom mug I have gotten from this shop and will purchase more in the future
About PRYNTit
Sales
27,420
On Etsy since 2020
Shop members
-
Silvia
Maker, Photographer, Shipper
Hi there! My name is Silvia. I'm currently a stay-at-home mommy of two toddlers. I enjoy spending time with my children and getting creative on Etsy. If you have any questions, don't hesitate to message me.
Shop policies
Last updated on Apr 28, 2023
Shipping
See item details for estimated arrival times.
Customs and import taxes
For US deliveries, Etsy policy requires that import duties and fees are included in the checkout price. Non-US buyers may need to pay these fees upon delivery. You can message me to confirm how these fees will be paid for your order. I'm not responsible for any customs-related delays.
Payment options
Secure options
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.
Returns & exchanges
See item details for return and exchange eligibility.
Cancellations
Cancellations: accepted
Request a cancellation: within 2 hours of purchase
Privacy policy
More information
Last updated on
Dec 17, 2025
Frequently asked questions
When will I receive my international order?
For international shipping, right now it is taking around 8 weeks for your package to arrive.
SHIPPING TO WRONG ADDRESS:
Before placing your order with PRYNTit please DOUBLE CHECK your mailing address. We are NOT responsible for lost or returned orders due to INCORRECT mailing addresses. If your purchase has been shipped to an old address please contact your local USPS post office for further assitance. If your order gets returned to us because of being marked "undeliverable" as addresssed, I can reship your order but we ask you pay the shipping fee again. If you do not want your order reshipped a 20% restocking fee will apply to custom orders.
LOST MAIL/STOLEN/DAMAGED:
PRYNTit is not responsible for lost, stolen or damaged packages if insurance is not purchased.
If you want to add insurance to your package you can either upgrade to priority which includes insurance up to $50 or you can purchase additional insurance here:
https://www.etsy.com/listing/1196950470/usps-shipping-insurance-please-read?ref=listings_manager_grid
ORDERS THAT I AUTOMATICALLY INCLUDE (up to $50.00) INSURANCE ARE FOR:
1. Orders of $100.00 or more
2. Orders of 2 mugs or more
If no insurance is purchased, PLEASE CONTACT YOUR LOCAL POST OFFICE FOR FURTHER ASSISTANCE. Search for your local post office information here ----> https://tools.usps.com/find-location.htm
SHIPPING DELAYS
Once the package is in USPS, UPS hands, Prynt-it is not responsible for any shipping delays. If this does occur, please contact your local post office for further assistance.
If your package has been in transit for more than 4 weeks, you can request a "missing mail search" through USPS. If you have any questions about the process or need assistance, feel free to contact me.
Search for your local post office information here ----> https://tools.usps.com/find-location.htm
Looking for more? Find it on Etsy