PaintedParade

Most orders are sent First Class through the USPS, which is uaually 2-5 days. Larger orders will be sent Priority which is usually 1-3 days. Shipping times are NOT guaranteed. If you need an item rushed, please contact us prior to ordering to confirm we can fulfill your order in time.

Make sure to verify that your shipping address is correct, all items will be sent to the address shown at the time of checkout.

We are NOT responsible for any delays that arise after your item has been sent out. All shipping times are estimates, based on USPS shipping. If you need rushed shipping or guaranteed shipping, contact us for a quote.

Pre-made items are already made, and can not be changed. Those items usually ship in 1-3 days after the order is placed. We have done our best to portray the coloring of every item as closely as possible in the listing. Though some screens may vary in coloring. If you are concerned about the exact coloring of an item you are purchasing, please contact us prior to ordering.

Custom orders can placed simply be messaging us with your needs. We have lots of animals in stock, some that aren't even listed. If you like a specific animal but don't see it in your color scheme, we would be happy to match something for you. If you need something matched exactly, please send photos of party materials for visual reference.

We do our best to package all items very careful. Please note, hats may get bumped off during shipping. They can be replaced with a dab of glue/hot glue. If your animal is missing a hat, it will be in the box. All animals are shipped with party hats unless instructed otherwise.

Our products are made with non-toxic materials. We do not recommend that children play with these as toys, they are meant more for decor purposes. They can get damaged if your not careful.