PanacheThemes

Last updated: 29 October 2024

At Panache Themes, we value your privacy and are committed to maintaining the trust and confidence of our customers. This Privacy Policy outlines how we collect, use, and protect your information in compliance with Etsy's requirements and relevant data protection laws.

1. Information We Collect
To fulfill your order, we collect certain personal information from you, which includes:

- Your Name – Used to personalize communications and order details.
- Email Address – Necessary for transferring the purchased Squarespace template and for customer support if needed.

Additionally, Etsy automatically collects certain information, such as your contact details, billing information, and shipping address (if applicable). Panache Themes does not handle any credit card information, as Etsy processes payments on its secure platform.

2. Why We Collect Your Information
We collect your personal information solely for the purposes of:

Fulfilling and delivering your order
- Providing customer support as needed
- Complying with legal obligations, such as tax and business record-keeping
- If consent is given, updating you about new products or offerings from Panache Themes (you may opt out at any time)

3. How We Share Your Information
Your information is shared only as required to fulfill your order:

- With Etsy – To process orders, handle disputes, and ensure compliance with their policies.
- With Squarespace – We will be sharing your name and email with Squarespace (upon transfer of the website), who are obligated to keep your information confidential. For more information, please visit Squarespace's own privacy policy.
- We will never sell, lease, or otherwise share your personal data for marketing purposes without your consent.

4. Data Retention
Your data will be retained for as long as necessary to fulfill the purposes outlined in this policy, typically no longer than seven years, in accordance with legal obligations and tax requirements.

5. Your Rights
Under applicable data protection laws, you have the right to:

- Access and receive a copy of the information we hold about you.
- Correct or update your information.
- Request deletion of your data, except where we are required to retain it by law.

For any privacy-related inquiries or requests, please contact us through Etsy’s messaging platform, and we will respond promptly.

6. Security
We take all reasonable precautions to protect your personal information, including limiting access to only necessary employees and using secure digital tools for data storage.

7. Updates to this Policy
We may occasionally update this policy to reflect changes in our practices or legal requirements. Any updates will be posted here, and it’s recommended to review this policy periodically.

8. How to Contact Us

For purposes of EU data protection law, I, the owner of Panache Themes, Shu Phoon, am the data controller of your personal information. If you have any questions or concerns, you may contact me at panachethemes@gmail.com.

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By purchasing from Panache Themes, you acknowledge and agree to this Privacy Policy. Thank you for trusting us with your data, and we look forward to delivering high-quality themes and templates for your business!