PantherInBloom

This privacy policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or use my services through Etsy.com or its related websites and services.
This privacy policy does not apply to the practices of third parties that I do not own or control, including Etsy and any external services you access through Etsy. You can review Etsy's privacy policy for more information about their privacy practices.

-The information I collect

In order for me to ship your order to you, you must provide me with certain information that you have already authorized Etsy to provide to me. This information includes your name, email address, mailing address, payment details, and the details of the product you have ordered. You may also provide me with other personal information (for a custom order, for example) if you contact me directly.

-Why I need your information and how I use it

I rely on certain legal grounds to collect, use, and share your information, including:
as necessary to provide my services, such as when I use your information to ship your order, resolve a dispute, or provide customer support.
when you have provided your consent, which you can revoke at any time, such as signing up for my mailing list;
if necessary to comply with a legal obligation or court order or in connection with legal proceedings, such as retaining information about your purchases if required by tax law; and
as necessary for the purposes of my legitimate interests, if your rights or interests do not override them, such as 1) providing and improving my services. I use your information to provide the services you have requested in my legitimate interest to improve my services; and 2) comply with Etsy's seller policy and terms of use. I use your information as necessary to fulfill my obligations regarding Etsy's seller policy and terms of use.

-Information sharing and information displayed

Information about my customers is important to my business. I only share your personal information for very specific reasons and circumstances, and only as strictly necessary:
Etsy. I share information with Etsy as necessary to provide my services and comply with the obligations set forth in Etsy's seller policy and terms of use.
Service providers. We work with certain trusted third parties to perform functions and provide services for my shop, such as shipping companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
Business changes. If I sell or merge my business, I may disclose your information as part of that transaction only to the extent permitted by law.
Law enforcement. I may collect, use, preserve, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or government requests; (b) enforce my contracts, terms, and policies; (c) prevent, investigate, and address fraud and other illegal, security, or technical issues; or (d) protect the rights, property, and safety of my customers and others.

-Data retention

I retain your personal information only for as long as is strictly necessary to provide you with my services and as described in the privacy policy. However, I may also need to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my contracts. I generally retain your data for the following period: 4 years.
Transfers of personal information outside the EU
I may store and process your information using third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction that has different data protection laws and government oversight than your jurisdiction. If I am transferring information about you outside the EU, I rely on the Privacy Shield framework as the legal basis for the process.

-Your rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights are generally applicable, others apply only in specific cases. I describe those rights below:

Access. You have the right to access and receive a copy of the personal information I hold about you. To do so, please contact me as indicated below.
Change, restrict, delete. You may also have rights to change and delete your personal information, as well as to restrict my use of it. Except in exceptional circumstances (such as my obligation to store data for legal reasons), I will generally delete your personal information if you request it.
Objections. You may object to (i) my processing of some of your information based on my legitimate interests and (ii) my sending you marketing messages after you have given your express consent to receive them. In these cases, I will delete your personal information unless I have compelling and legitimate reasons to continue using that information or if it is necessary for legal reasons.
Complaints. If you reside in the EU and wish to raise concerns about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with the relevant local data protection authority.

-Contact

For the purposes of EU data protection law, I, Lola Pomares, am the data controller of your personal information. If you have questions, you can contact me at pantherinbloomprints@mail.com.