sparkleFREY

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from my shop, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third-party services you access through Etsy. You can refer to the Etsy Privacy Policy to learn more about their privacy practices.

1. Information I Collect

To fulfill your order, you must provide me with certain information (which you authorize Etsy to provide to me), including your name, email address, postal address (if applicable for invoicing), payment information (processed securely through Etsy), and product details (such as which tool or app you purchased). You may also choose to provide additional personal information if you contact me directly.

2. Why I Need Your Information and How I Use It

I rely on a number of legal bases to collect, use, and share your information, including: as needed to provide my services (such as to fulfill your order, offer customer support, or address issues related to your purchase); when you provide your affirmative consent (such as joining a mailing list, which you can opt out of at any time); to comply with legal obligations (such as keeping records for tax purposes); as necessary for my legitimate interests (e.g., improving my services), if those interests are not overridden by your rights or interests; and to comply with Etsy's Seller Policy and Terms of Use.

3. Information Sharing and Disclosure

Your personal information is important to me, and I share it only in limited circumstances: with Etsy as necessary to fulfill your order and comply with my obligations under the Etsy Seller Policy and Terms of Use; with trusted third-party services (such as cloud storage or customer communication tools) that perform functions on my behalf and only access your information to the extent necessary; in the event of a business sale or merger; and when required by law or in response to legal requests.

4. Data Retention

I retain your personal information only as long as necessary to provide my services and to comply with legal obligations, resolve disputes, and enforce my agreements. In general, I retain your data for up to 4 years, unless a longer retention period is required by law.

5. Transfers of Personal Information Outside the EU

I may store and process your information using third-party services such as cloud-based storage, which may be located outside of the EU. In these cases, I rely on Privacy Shield-certified platforms or standard contractual clauses to safeguard your data in compliance with GDPR standards.

6. Your Rights

If you reside in the EU or other applicable jurisdictions, you have rights regarding your personal information, including: access to a copy of the information I hold about you; correction, restriction, or deletion of your personal information; objection to the processing of some of your data, including marketing emails; and the right to lodge a complaint with your local data protection authority.

7. How to Contact Me

For purposes of data protection law, I, Andréa Summers, am the data controller of your personal information. If you have any questions or concerns, you may contact me through Etsy messages or at: support@sparklefrey.com

If you need to access, correct, or delete personal information held by Etsy, you can also contact Etsy directly at Etsy.com/help.