PasticheCoStudio

» We do not accept any returns, refunds, or exchanges since each item is made to order and produced specifically for you.
» Please make sure to read the item description and sizing chart carefully, and select the correct size and color when placing your order.
» We understand mistakes happen; you can still cancel an order within an hour of purchase.
» In the rare instance that there is a defect or you are unsatisfied with the quality of your purchase, please feel welcome to send me a message. Your satisfaction is my number one priority!

» Please notify us within an hour after purchase if you need to cancel.
» Once the order goes into production, we cannot cancel your order and cannot issue a refund.

» If you purchase multiple items in one order, they may be shipped separately.
» Please make sure to fill out ALL details of your shipping address, including first AND last name. If any information is missing, USPS will not deliver your item. We are not responsible for any delays or lost orders caused by missing or incorrect shipping information.
» We cannot guarantee that your order will arrive to you by a specific date. The unstable nature of the supply chain, labor shortages, and weather events are all factors that can affect shipping and are out of our control.

» Each item takes 3-5 business days to produce.
» Production time can take an additional 3-7 business days during the holiday season.
» Each order goes into production at 8 am EST, Monday thru Friday.
» At this time we are not able to add personal messages for gift orders.

» We cannot be held responsible or liable for any packages once they have been delivered. Unfortunately, refunds are not available for theft of delivered packages. Please contact your local post office for additional information.
» We are not responsible for any delays caused by the shipping company or wrong addresses entered by the customer. If your package appears to be lost, please let us know as soon as possible.

» Please contact us within 48 hours of delivery with clear photos depicting the wrong or damaged item(s). Photos must show the entire item with the size tag visible, along with closeups of the problem area(s).

» Our goal is to represent the color of our items as accurately as possible, but due to differences in screens and displays the color you see on your screen may not be an exact match to the actual item. Screen images are intended as a guide only, and by placing an order you are acknowledging that there may be a slight difference and waive any claim of dissatisfaction due to color.