PearlAndPixel

pearlandpixel.co.uk

Nottingham, United Kingdom 1342 Sales On Etsy since 2014

5 out of 5 stars (203)

PearlAndPixel

pearlandpixel.co.uk

Nottingham, United Kingdom | 1342 Sales

All Items

Pearl Pixel

Contact shop owner

Pearl Pixel

Announcement    pearlandpixel.co.uk | pearlandpixel [!at] gmail.com
whatsapp +4407514 475209

Announcement

Last updated on Aug 7, 2019

pearlandpixel.co.uk | pearlandpixel [!at] gmail.com
whatsapp +4407514 475209

Reviews

Average item review
5 out of 5 stars
(203)
See reviews that mention:
quality 3 shipping 2 customer service 50

Updates

Rachel totally rocking it with her acupuncture business logo as a car decal. This is a great example of why having a vector file of your logo is so important as it lets you have the logo printed on various surfaces and materials in best quality possible
@calmbeauty_dublin love how this logo turned out and the matching flowers on the reception desk heart
View all 14 updates

About PearlAndPixel

Sales 1,342
On Etsy since 2014

NICE TO MEET YOU

As a designer, I help businesses from across the world create beautiful websites and meaningful brands.
Are you someone who dreams big, has a great idea but isn’t sure how to make it a reality? Maybe you’re confused about how to properly showcase your business to the clients? And maybe you’re feeling stuck when it comes to making design choices. With so many options available, you’re not sure what’s best for you. If that sounds like you, I can help.

With over 12 years design experience and working with clients from start-ups to corporations, I understand the challenges you face.

My process will help you gain clarity and understanding of what makes you stand out in the crowd and together we will create a unique design your ideal clients will respond to.

Shop members

  • Claudia

    Owner

    Hi there! My name is Claudia Spencer and I design websites and brands for independent and unique businesses.

Shop policies

Last updated on November 25, 2019
Welcome to Pearl & Pixel. Please read shop policies before placing an order or sending questions. Thank you!

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
  • Other Method
Returns and exchanges
I gladly accept cancellations
Request a cancellation within: 1 hour of purchase
I don't accept returns or exchanges
But please contact me if you have any problems with your order.
Returns and exchange details
All items are described accurately. All items are MADE TO ORDER and we don't offer refunds after a design is order and our time booked for your design.
Please be aware that if we don't hear from you for 30 days (email or etsy convo) we will treat your product as delivered.

Unused rounds of revisions are non-refundable.
Payment
We accept etsy checkout payments. All payments must be made up front. We accept deposit payments for orders over £200 - please message us for details.
Shipping
By purchasing a listing you confirm that you are aware of our turnaround times and shop policies.


TURNAROUND TIME

Any turnaround time we refer to means WORKING DAYS (Mon-Fri) - so this means no weekends and no UK public holidays. You may be working weekends or your country may have different working days/weekends pattern or public holidays than the UK. We understand that however Pearl & Pixel is a UK-based company: during weekends and public holidays in our country the office is closed so we can spend time with our families.

CONTENT DELIVERY
Any commissions which take more than 5 days to develop will be booked especially for you (for example website design). By purchasing the listing you agree to provide the content as requested and also to respond to any feedback requests.


--------------------------------


WEBSITES AND INSTALMENT PLANS

We offer instalment plans on orders above £300. Your instalment payment is due each month, on the day your order is placed. For example, if your order was placed 16th February, your next instalment is due on or before 16th March.
Each instalment amount and the amount of payments is described in your instalment listing.

You will be required to answer basic questions including but not limited to FTP login details or hosting login details however if you fail to provide the mandatory details and we're not able to carry out work because of that, you will be refunded - minus 10% project preparation fee.

If you fail to pay your instalment within 3 days of your due date, all work is halted and won't restart until payment is made. We may send emails or etsy messages to remind you to make a payment. If your instalment payment is not received within 30 days from the due date, the project is marked completed and the site reported for deletion.

By purchasing web design listing from us, you agree not to interfere with the web design (for example by logging in, editing content, adjusting settings, etc.) during the process. If that happens I reserve the right to invoice you for any additional work resulting from your changes.

Sign off:

Website is marked as signed-off and completed in one or more of instances outlined below:

- when you communicate you are happy with the site and provide good feedback regarding our work with no further requests;
- when you have no further feedback on the design and we don't hear from you for 30 days or more;
- when you log in to your site during the development, make changes but refuse to cover costs mentioned above;
- when we don't hear you for 30 days or more;
- when you ignore your instalment payments for more than 30 days.


PRE PURCHASE QUESTIONS AND REQUESTS

Please see FAQs


LOGO DESIGN REVISIONS

Additional rounds of revisions can be ordered later if required, the price for each extra round is determined by the design level ordered so that it matches the price difference between two levels plus a small processing fee. Unused rounds of revisions are non refundable.


NO-MIDDLEMEN POLICY

Please note as of 20 September 2019, we introduced a strictly no-middlemen policy. This is to prevent reselling practices by people posing as designers. If you order a design on behalf of someone else, please be aware we may cancel and refund your purchase if you fail to prove your client is aware of it. We also reserve the right to decline sales when a "blank design" is
requested.


SAMPLES

Please note premade logo samples include a watermarked preview of the design with your custom text. They do not include any text alterations, graphic or colour changes. Samples are not refundable.


PRINTABLE WALL ART

All Wall Art items are not physical products but designs you can print yourself either at home or using a professional print shop. You will be able to download your file once you complete your purchase.

Interior visualisations are for illustrative purpose only. The size of each design is stated in each listing and the design can be printed up to that size without any significant quality issues.

If you require a larger size than listed, please get in touch for a custom quote.

We offer professional quality print on demand. We can also arrange framing and have it shipped to your address. Please get in touch for a custom quote.

Please note designs can’t be commercially printed for reselling purposes, shared, used as logo designs, digital assets, etc. If you have any questions regarding license, please get in touch.


Thank you!

We look forward to working with you.
Additional policies and FAQs
DIGITAL LITERACY POLICY

By placing your order you are confirming you are literate in using etsy messaging system, email and file storage services such as google drive, wetransfer or dropbox.



FAQs

How can I find more items in your shop:
Please use Shop Sections to browse around different categories.

What's in the packages listed:
Please look in the listing description for an explanation on what's included in packages.

More information

Last updated on Aug 7, 2019
Frequently asked questions
What's included in listing packages (drop downs)

Please scroll down to the listing description for info on what's included in the packages.

Can a premade logo be customised?

Yes, in most cases it can. Please send your customisation request for a quote.

Do you offer custom logo designs?

Yes, I do! Please use the shop sections to navigate to CUSTOM LOGO.

Do you do website design

Yes, I do! Please use the shop sections to navigate to WEBSITES.

Where do I find shop sections?

https://www.etsy.com/shop/PearlAndPixel/ go to my shop page and you will see the sections either on the left-hand side (desktop) or as dropdowns below the banner (mobile).

Will the files be sent via email or mailed?

Files are sent as easy to access direct download link. No files will be mailed or emailed to you.

I'm going to print my logo. Which package should I choose?

For print or obtaining a source file, always go with the package including the EPS file, in most listings, it's the ptint package.

Do you offer installment payments?

I do! Please message me with your request so I can provide you with more details.

Do you offer any discounts?

I offer small discounts for repeat customers with commissions above a certain amount.

My listing prices are the best possible prices for each service I offer, taking into account things like:
- cost of living in the UK,
- amount of time required to fulfil each order with best quality and attention to detail,
- taxes.

Please note I make very little from this business, therefore I am unable to provide you with any discounts. Work quality is my priority and I will never compromise on price. Thank you for your understanding.