PeptideMadeEasy

This Privacy Policy describes how and when PeptideMadeEasy collects, uses, and shares information when you purchase an item, contact us, or otherwise use our services through Etsy.com or its related sites and services.

1. Information We Collect
To fulfill your order, you must provide certain information (which you authorized Etsy to provide to us), such as:

Contact Info: Your name, email address, and postal address.

Order Details: The product(s) you ordered (e.g., specific precision pens or serums).

Payment Info: Payment information (processed securely by Etsy; we do not see your credit card details).

Personalized Requests: Any additional personal information you provide if you contact us directly for a custom order or technical support.

2. Why We Need Your Information
We rely on a number of legal bases to collect, use, and share your information, including:

Service Provision: To fulfill your order, settle disputes, or provide customer support.

Legal Compliance: If necessary to comply with a legal obligation or court order (such as retaining information about your purchases for tax law).

Legitimate Interests: To improve our services and comply with the Etsy Seller Policy and Terms of Use.

3. Information Sharing and Disclosure
Information about our customers is important to our business. We share your personal information for very limited reasons and in limited circumstances, as follows:

Etsy: We share information with Etsy as necessary to provide you our services and comply with our obligations under both the Etsy Seller Policy and Etsy Terms of Use.

Service Providers: We engage certain trusted third parties to perform functions and provide services to our shop, such as delivery companies (USPS, UPS, etc.). We will share your personal information with these third parties, but only to the extent necessary to perform these services.

Compliance with Laws: We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to respond to legal process or to government requests.

4. Data Retention
We retain your personal information only for as long as necessary to provide you with our services and as described in our Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements. We generally keep your data for the following time period: 7 years (for tax and business records).

5. Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information:

Access: You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below.

Change, Restrict, Delete: You may also have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (like where we are required to store data for legal reasons), we will generally delete your personal information upon request.

6. How to Contact Us
For purposes of EU data protection law, I, Maria Nieves Valentin, am the data controller of your personal information. If you have any questions or concerns, you may contact me through the Etsy Messages feature.