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Reviews
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Katelyn on 28 Mar, 2026
5 out of 5 starsItem matched description and was packaged very well for shipping and transport to another city
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Maddie on 26 Mar, 2026
5 out of 5 starsLove this! Got it as an engagement gift, and it’s so high quality!
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Taylor on 26 Mar, 2026
5 out of 5 starsGlasses arrived really quickly, were packaged well to ensure nothing broke during shipping and look exactly as pictured. Would definitely recommend!
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Etsy buyer on 28 Mar, 2026
5 out of 5 starsIt turned out so beautiful. My friend cried when I gave it to her. She was so happy.
About PersonalizationLab
Shop members
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Scarlett Bloom
Owner
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Robert
Customer Service
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Nancy
Customer Service
Shop policies
Delivery
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Cancellations: accepted
Request a cancellation: within 6 hours of purchase
More information
Frequently asked questions
How can I contact for fastest response?
You can use either Etsy Message system or email.
Contact email: etsy@personalizationlab.com
Contact number: +1 (323) 333-0504
My product delivered but it has typo on it. What should I do?
Please contact us via the Etsy message system. If we made a mistake we will send you a replacement without any additional cost.
If you provided a wrong customization (made a typo or autocorrected by phone) we can still send you a replacement but we may apply an additional charge (shipping cost+product cost).
Please double-check your customization details at the checkout before completing transactions. We will customize your order exactly what you provided.
Gift wrapping and packaging
I am sorry, we don't provide gift wrapping and packaging. But we can add a small gift note on the label. For Example: "Gift From Scarlett".
Please contact us right after placing your order to add that gift note. Please don't request a gift note via "Note to the Seller" section at the checkout
My order returned to the sender. What should I do?
Please contact us via the Etsy message system. If the problem is caused by the shipping service we will send you a replacement right away.
If you provided a wrong shipping address ( wrong apt. number, missing apt. number, invalid address, etc.) we can still send you a replacement. But we may ask for an additional shipping charge for the replacement.
If you forgot to change the shipping address at the checkout please contact us immediately. If we haven't shipped your order yet we can update the shipping address.
Seller details
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