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About PerzikCo
Shop members
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Riley
Owner, Designer, Maker
Perzik is a small business operating out of the Netherlands, specializing in embroidery.
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Luna the Dog
Cookie Connoisseur, Patch Licker
Luna doesn't actually lick the patches but she will do anything for some cookies. She loves to sleep in the sun and knows how to show off her zoomies at the beach.
Shop policies
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Customs and import taxes
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Returns & exchanges
Cancellations
Cancellations: accepted
Request a cancellation: within 6 hours of purchase
Privacy policy
Terms & Conditions and Right of Withdrawal
More information
Frequently asked questions
Shipping
All packages are shipped with tracking, once the package arrives in the destination country you'll be able to further track the package through your national postal service for example: USPS, Deutsche Post, Royal Mail, etc...
Feel free to reach out if you have any questions about your package, please do keep in mind that while we try our absolute best to get the package to you as fast as possible, delays during shipping or at customs are out of our control.
Packaging
Because we fully understand that not everyone can comfortably and/or safely be themselves, we ship all our products in plain padded envelopes with no mention of LGBT anywhere on the exterior of the packaging.
Sometimes we're required to have a product description on the shipping label, if that is the case we will make sure to keep these descriptions as generic as possible, for example 'Embroidered Patch' instead of the title used in the product listing.
We recycle our excess material in the packaging process to reduce unnecessary waste.
If you have any other questions or worries about the packaging feel free to reach out!
Care instructions
Sew-on
- If you need to wash a garment with patches attached, it is best to hand wash the garment to help prevent damaging the thread.
- If you must machine wash, turn the garment inside out, make sure there are no zippers and/or other accessories that could damage the thread hanging loose. Wash on the gentle cycle in cold water.
Iron-on
- With iron-on patches, the adhesive may loosen in the washing machine. This is unfortunately the case with most adhesives, because of that we recommend hand washing garments with iron-on patches on them.
Hook & Loop
- Luckily with hook and loop patches you can remove the patch from the garment and carefully hand wash the patch to avoid any damage to the thread.
Returns
It may happen that you want to return an order.
You have the right to return your order within 14 days of delivery.
- Request the return / cancellation within 14 days of receiving the item.
- Return the item within 14 days after requesting the return / cancellation.
- All buyers are responsible for the shipping costs when returning.
- As soon as we have received the product, the purchase amount will be refunded.
If the product is damaged, the buyer is responsible for any loss in value.
Treat the product with care and ensure that it is properly packaged when returning your order.
Verpackungsgesetz (LUCID)
Germany's Packaging Act "VerpackG" imposes requirements on online retailers selling to buyers in Germany. The Packaging Act promotes recycling and reuse of packaging materials (e.g. cardboard boxes, tape, and bubble wrap).
My brand Perzik Co. is registered at the Packaging Register of the Stiftung Zentrale Stelle Verpackungsregister (Foundation Central Agency Packaging Register - ZSVR) with registration number DE4495331659110. My Dual System Licensing partner for the collection, sorting & recycling of the packaging is ACTIVATE by RECLAY.
As consumer please ensure that all received packaging is separated, reused and/or disposed of in the right recycling containers, at home or locally.
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