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Frequently asked questions
What kind of files will I receive?
All designs are provided as high-resolution PNG files with transparent backgrounds, making them perfect for sublimation, apparel printing, and digital crafts.
How do I access my files after purchase?
Once your payment is confirmed, your files will be available for instant download directly through your Etsy account under "Purchases and Reviews." You will also receive an email with a download link.
Can I use these designs for commercial purposes?
Yes! You are welcome to use our designs for small business commercial use on physical products (like t-shirts, mugs, and stickers). However, you may not resell, share, or redistribute the digital files themselves in any format.
Do you accept custom design requests?
We love collaborating on new ideas! If you have a specific theme or concept in mind, feel free to send us a message, and we can discuss bringing your vision to life.
What should I do if I have trouble with my download?
We are here to help! If you experience any issues accessing your files or have questions about using your design, please send us a message, and we will get back to you in no time.
Do you offer refunds for duplicate orders?
Because the items are instantly delivered digital files that cannot be returned, all sales are final and we cannot process refunds through the shop. However, we definitely want to make sure you get full value for what you were charged during an Etsy checkout error! Just send a message with your duplicate order numbers and a link to any other design in the shop of equal value. we will gladly send that new file directly to you to make up for the duplicate.