PinkOrchidInvites

Luxury Handcrafted Wedding Stationery Since 2007

Germantown, Maryland 5202 Sales On Etsy since 2010

5 out of 5 stars (1139)

PinkOrchidInvites

Luxury Handcrafted Wedding Stationery Since 2007

Germantown, Maryland | 5202 Sales

5 out of 5 stars (1139)

Shop owner

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5202 Sales
2534 Admirers
 

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Caroline Russo

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Caroline Russo

Announcement    Luxurious and unique, vintage and romantic, I handcraft every single one of our paper creations. From custom wedding invitations and programs to bar/bat mitzvahs and birthdays, I can make your event truly shine. That's true love right there!

So don't be shy, take a look around our shop and drop me a line via caroline [!at] pinkorchidinvites.com if something catches your eye!

O R D E R I N G
Download our order form here:
Program Fan Order Form http://goo.gl/ByHYPK
Welcome Program Order Form http://goo.gl/NpqVau
Program and Menu Order Form http://goo.gl/aTAsnT
Invitation Order Form http://goo.gl/ciBZXu

I N F O R M A T I O N
Business Hours: M-F 10am-6pm
Before you contact us please feel free to view our policies for answers to minimum order quantities, shipping, custom, rush, international orders, and other important facts!
https://www.etsy.com/shop/PinkOrchidInvites/policy?ref=shopinfo_policies_leftnav

Have questions? Please convo or email me!

T I M E L I N E S
Wedding Programs - Minimum - 2 week lead time
Flat Invitations - Minimum - 1 1/2 week lead time
Layered Flat Invitations - Minimum - 2 week lead time
Pocketfolds - Minimum - 3 week lead time
Proofs take 3 business days to receive

F E A T U R E S
We were featured on the Wedding Chick's blog:
http://www.weddingchicks.com/2010/12/15/50s-renaissance-wedding-ideas-cease-fire-studios/
Our Pink Orchid Booklet Programs were featured in a Wed Luxe wedding
http://tinyurl.com/wedluxe
Our Program Fans were featured in A Real Texas Wedding, San Antonio's Wedding Blog
http://blog.sanantonioweddings.com/2011/8/A-Real-Texas-Wedding-241.aspx
We were featured on the Hamptons Wedding Blog, Borrowed and Blue
http://www.borrowedandblue.com/the-hamptons/weddings/jenniphure-tyson
Our Lace Taylor Invitation Suite was featured in a Beach Wedding Shoot on Wed Loft
http://www.weddingwindow.com/blog/beach-wedding-shoot/
Our Lemon Chevron Wedding Invites were Featured on Country Living
http://www.countryliving.com/homes/shopping/cheap-wedding-invitations#slide-4
Our Wedding Menus were featured on the Wedding Dates Blog
http://blog.weddingdates.ie/choosing-your-wedding-menu-some-useful-tips/
Take a peek at the Treasuries we were featured in:
http://tinyurl.com/treasury001

Announcement

Last updated on Sep 10, 2018

Luxurious and unique, vintage and romantic, I handcraft every single one of our paper creations. From custom wedding invitations and programs to bar/bat mitzvahs and birthdays, I can make your event truly shine. That's true love right there!

So don't be shy, take a look around our shop and drop me a line via caroline [!at] pinkorchidinvites.com if something catches your eye!

O R D E R I N G
Download our order form here:
Program Fan Order Form http://goo.gl/ByHYPK
Welcome Program Order Form http://goo.gl/NpqVau
Program and Menu Order Form http://goo.gl/aTAsnT
Invitation Order Form http://goo.gl/ciBZXu

I N F O R M A T I O N
Business Hours: M-F 10am-6pm
Before you contact us please feel free to view our policies for answers to minimum order quantities, shipping, custom, rush, international orders, and other important facts!
https://www.etsy.com/shop/PinkOrchidInvites/policy?ref=shopinfo_policies_leftnav

Have questions? Please convo or email me!

T I M E L I N E S
Wedding Programs - Minimum - 2 week lead time
Flat Invitations - Minimum - 1 1/2 week lead time
Layered Flat Invitations - Minimum - 2 week lead time
Pocketfolds - Minimum - 3 week lead time
Proofs take 3 business days to receive

F E A T U R E S
We were featured on the Wedding Chick's blog:
http://www.weddingchicks.com/2010/12/15/50s-renaissance-wedding-ideas-cease-fire-studios/
Our Pink Orchid Booklet Programs were featured in a Wed Luxe wedding
http://tinyurl.com/wedluxe
Our Program Fans were featured in A Real Texas Wedding, San Antonio's Wedding Blog
http://blog.sanantonioweddings.com/2011/8/A-Real-Texas-Wedding-241.aspx
We were featured on the Hamptons Wedding Blog, Borrowed and Blue
http://www.borrowedandblue.com/the-hamptons/weddings/jenniphure-tyson
Our Lace Taylor Invitation Suite was featured in a Beach Wedding Shoot on Wed Loft
http://www.weddingwindow.com/blog/beach-wedding-shoot/
Our Lemon Chevron Wedding Invites were Featured on Country Living
http://www.countryliving.com/homes/shopping/cheap-wedding-invitations#slide-4
Our Wedding Menus were featured on the Wedding Dates Blog
http://blog.weddingdates.ie/choosing-your-wedding-menu-some-useful-tips/
Take a peek at the Treasuries we were featured in:
http://tinyurl.com/treasury001

Reviews

Average item review
5 out of 5 stars
(1139)
See reviews that mention:
quality 125 shipping 103 customer service 238

About PinkOrchidInvites

Sales 5,202
On Etsy since 2010
  • The Wedding Stationer
  • Marsala Wedding Invitations
  • Wedding Menus
  • Personalized Wedding stationery
  • Wedding Programs

10 Years Ago...

I started this business from my living room in 2007. I would work evenings to fulfill orders while working my full-time position during the day. It was a hobby back then that had the potential to bloom into a full time business. In 2009, I started selling on etsy part-time and after many long nights of assembling and proofing orders I went full time. In the fall of 2010 I was able to quit my full time job and pursue my dream of owning my own business!
It's been a lot of hard work but I've never looked back once. I love doing what I do and creating what I love! I have a graduate degree in Art History with a focus on Italian Renaissance art and I think that influence does show through strongly in my work. I didn't know how affected I was by what I studied my entire life until I started designing and seeing a trend in everything I made. This business brought everything full circle for me because I was never happy just analyzing art on a wall, I wanted to create art myself and have the satisfaction of knowing others could use it and enjoy it too!
Sometimes we're lucky enough to find what we are meant to do and actually be able to do it. We just have to be brave enough to grasp the opportunity when it comes along. I think that's the key to starting anything in life!

Shop members

  • Caroline Russo

    Owner, Designer, Creator

  • Rob Burke

    Maker, Assembler

    Rob's my part-time assistant (aka the good husband) who cuts the cardstock perfectly straight every time! He also helps with assembly on fans and invitations.

  • Porter Kitty

    Assistant

    The newest member of our family. Porter, our 21lb Maine Coon, keeps us in line!

Shop policies

Last updated on September 26, 2017
Welcome to Pink Orchid Invitation's Etsy Shop!

Here you will find info about my products and FAQs about shop. If you don't find answers to your questions here, please don't hesitate to convo or email me at caroline [!at] pinkorchidinvites.com. This is a full-time business and I work from a home office so email and convos are checked often. In person consultations are available if you are in the local area. Please email me to schedule a time.

It's a joy to design original and new creations for my clients so please don't hesitate to ask any questions you might have!

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
Request a cancellation within: 24 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
1. If the order deviates from the finalized proof, then I will issue an exchange. If there is a printing error, I am happy to reprint your order at no cost. I offer unlimited proofs so you may edit your design as many times as you want before finalizing the proof for printing. (Hip, Hip, Hooray!)

2. Due to the fact that everything is handmade and custom, there will be no returns. Only the replacement of damaged items will be possible or if the item deviates from the approved finalized proof. In the event of a cancellation, your 50% deposit cannot be refunded. This initial payment is used to purchase materials for your custom order.

3. Please check your order within 3 days of its arrival at your shipping address. I will not be responsible for any errors (printing or otherwise) after this time period.

4. If you have concerns with your order or are unhappy, please contact me first. Customer service is VERY important to me! I try to make each client as happy as possible with their order.
Payment
1. I accept Etsy Direct Checkout, Paypal & Etsy Gift Cards

2. All payments are due within 3 days of purchase.

3. A 50% deposit is required to start any personalized order that involves proofing. Proofing will not begin until you have placed a deposit. The remaining balance and shipping will be due upon the final approval of the proofs.

4. I do understand accidents happen during checkout, so please inform me within a reasonable time to fix the problem and cancel your order.

5. 6% state tax is added for all Maryland residents.
Shipping
1. Unless specified, I always ship to the address listed on the wedding forms that I have you fill out. If you would like the package shipped to another address, please email or convo me the address.

2. Samples are shipped via First Class USPS mail. If a specific color is out of stock I will notify you immediately and give you the option of a refund or a choice of other colors.

Standard Sample Order Timeline: Ships within 5 business days after purchase.

Custom Sample Order Timeline: Ships 5-7 days after purchase.You may request a color swatch with a standard order sample to avoid the longer timeline for the custom sample order.

3. Orders are typically shipped via USPS Priority Mail with delivery confirmation. Orders over $300 receive automatic insurance. If you would like insurance on an order that is less than $300, please let me know and I will add it in the cost.

4. If you approve your final proof(s) within 7 days of your event date, It is highly recommended that you upgrade to usps express shipping. Please request a quote because it varies by location. This service guarantees a delivery date and will save many hours of frustration and worry if you are close to your event date.

5. INTERNATIONAL SHIPPING: If you are international, please convo me first for specific ship rates. When shipping internationally, customs, taxes, brokerage and other import fees are the responsibility of the buyer. Our international shipping prices do not include any taxes or other fees that may be applied to your order upon delivery in your home country. Payment of customs, taxes, duties and all other fees associated with buying overseas merchandise is the responsibility of the buyer. Please check your home country’s rules on purchasing merchandise from the US for more information.

6. Rush Orders are charged a flat 15% fee. Shipping may vary depending on your locations.

7. Please be advised that while I will do everything possible to get your item(s) to you, I cannot be responsible for any lost items during the shipping process.
Additional policies and FAQs
MINIMUM ORDER QUANTITY: 25

DESIGN PROCESS: All of my clients receive unlimited digital proofs. When I have finished designing your order, I will send you a digital proof via email where you will view the design and then send me any edits that are necessary. For non-custom orders, you should receive your first proof within 2-3 days of providing me with the necessary information.

PROOFS: An approval of the design and text is needed before I print. Once you have agreed that the proof is 100% what you wanted, I will begin the printing and assembly process and then ship the set to you. Once a proof is finalized by you, the printed items are final.

PROOF READING: I do not proof read because everyone has different spellings of names, places etc. This is solely your responsibility. It is very important for you to carefully review the digital proof for accuracy.

RUSH ORDERS: If it is 1 week or less before your wedding (placecards/signs excluded), a rush fee will apply. If you need a general rush on your invitations a rush fee will apply as well. The rush fee is a 15% upcharge. You must be willing to ship express mail in order to receive your order in time.

CUSTOM ORDERS: I would be happy to work with you on any custom design within your time line! Please email or convo me with your ideas. Photos, links, pinterest pages are all welcome!

Thank you!

More information

Last updated on Aug 26, 2016
Frequently asked questions
Custom and personalized orders

Absolutely! Please email me about any custom orders, I am always happy to accommodate them. These normally take extra time so please add that into your timelines.

Do you take on rush orders?

Yes, depending on the timing I do take rush orders. Please email me at caroline@pinkorchidinvites.com to be sure that I can do yours!

Do you ship internationally?

Yes! Email me for a shipping quote. Always remember that custom fees are an additional fee that your country requires you to pay on any item that arrives from another country. As the shipper I can't pay them for you.