PixelInk3DStudio

This Privacy Policy outlines how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise engage with my services through Etsy.com or its related sites and services.

This policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third-party services you access through Etsy. For more information on Etsy's privacy practices, please refer to Etsy's Privacy Policy: https://www.etsy.com/legal/privacy.

1. Information I Collect
To fulfill your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as:

Your name
Email address
Postal address
Payment information
Details of the product you're ordering
You may also choose to provide me with additional personal information (e.g., for a custom order) by contacting me directly.

2. Why I Need Your Information and How I Use It
I rely on several legal bases to collect, use, and share your information, including:
To fulfill your order: To provide my services, such as processing payments, shipping orders, and offering customer support.
Legal obligations: If necessary, to comply with legal or tax obligations.
Consent: For specific purposes, such as sending marketing messages, which you can revoke at any time.

3. Information Sharing and Disclosure
I share your personal information for limited reasons and in limited circumstances, as follows:

Etsy: I share information with Etsy as necessary to provide you with my services and comply with my obligations under both Etsy's Seller Policy and Terms of Use.

Service providers: I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
Compliance with laws: I may collect, use, retain, and share your information if I believe in good faith that it is reasonably necessary to:

Respond to legal process or government requests
Enforce my agreements, terms, and policies
Prevent, investigate, and address fraud and other illegal activity, security, or technical issues
Protect the rights, property, and safety of my customers or others

4. Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with legal and regulatory obligations, resolve disputes, and enforce agreements. Typically, I keep your data for the following period: 4 years.

5. Transfers of Personal Information Outside the EU
I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer.

6. Your Rights
If you reside in certain territories, including the EU, you have several rights regarding your personal information:

Access: You may have the right to access and receive a copy of the personal information I hold about you.

Change, restrict, delete: You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons), I will generally delete your personal information upon request.

Object: You can object to:

My processing of some of your information based on my legitimate interests

Receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.

Complain: If you reside in the EU and wish to raise a concern about my use of your information (without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

7. How to Contact Me
For purposes of EU data protection law, I, Alex Smith, am the data controller of your personal information. If you have any questions or concerns, you may contact me at link3d.international@gmail.com.