Announcement
The season is changing, please watch your weather and buy heat pack's and winter protection if you need it.
Thank you,
Marilyn
Processing Time is daily which means we create shipping labels, this leads to confusion and does not mean we are shipping the plant. Our shop ships Monday, Tuesday, and Friday if weather permits , with consideration for holiday and postal delays for states furthest away from California. Due to our blessed support, we do take about 3-5 days to process the orders. This means it can take 3-9 days to get some plants depending on availability. In a few cases plants will be out of stock and have to be back ordered, we will communicate this as soon as we can. I wanted to let folks know "Winter is Coming" - In the colder months plants often can come in smaller compared to our growing months. Please keep this in mind! We will continue to ship healthy plants !
Understand that some plants can lose leaves , have wilted leaves or even have some damage leaves in shipping. Product costs will only be refunded if the product received was damaged beyond survivability of plant, i.e. a slightly wilted plant does NOT qualify as a damaged plant or leaves damaged or minor defects as this is expected. We expect that some leaves may fall off or can get bent. NOTE for consideration of a refund we will need the following
1) Photo of the entire plant not just a single leaf with the shipping box and it's shipping label in the photo.
2) We must receive notice within 24 hrs of delivery confirmation.
Understand that once given the proper care the plant will soon recover. If the problem is caused by me, the seller, we will also refund the cost of the return shipping. Your item and shipping refund, if necessary, will be deposited through the payment method you used.
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Reviews
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Daniel on Apr 21, 2024
5 out of 5 starsThe variegated pothos looks phenomenal! Really added some life to an otherwise empty corner of our kitchen. We've only had it up for a few days and are already getting compliments. Thank you!
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Illiana on Mar 30, 2024
5 out of 5 starsSeller was very accommodating and shipped promptly so I would have in my order in time for the party
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reanna on Mar 29, 2024
5 out of 5 starsThis plant is huge! I hope I can get it to bloom! Great communication from the seller! Plant arrived healthy and well packaged!
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Jo on Mar 25, 2024
5 out of 5 starsArrived looking absolutely beautiful, and a few weeks later looks just as lovely. Thanks so much!
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jeanette on Mar 18, 2024
5 out of 5 starsOmg!!!I love this beautiful walking snake plant. I love sanseviera collection and I just had to have this in my collection. I am very happy with purchase. Very healthy, very unusual and very pretty. Thank you I surely will be back, Duper seller*****
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Mariah on Mar 17, 2024
5 out of 5 starsThe packaging was done so well and the plant traveled without issue. I’ve named the plant “Herbie” and he’s looking good!
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Heather on May 2, 2024
5 out of 5 starsWhat a great buy! I'm so happy with my purchase. The plant was packed with care, bundled in poly fill for shipping. It arrived quickly and was in magnificent shape when it arrived. I had a question about a different item and when I messaged the shop I got a prompt reply.
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Heather on May 2, 2024
5 out of 5 starsWhat a great buy! I'm so happy with my purchase. The plant was packed with care, bundled in poly fill for shipping. It arrived quickly and was in magnificent shape when it arrived. I had a question about a different item and when I messaged the shop I got a prompt reply with additional advice on how to care for my new plant baby. Thanks for my beautiful new shamrock!
About PlantTipz
Shop members
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Marilyn
Owner
Plant enthusiast , hobbyist, collector. If I'm not in the garden, I'm designing or creating arrangements, working on landscape projects ,plant-scaping ,digging dirt at the community garden and floral wedding coordination.
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Returns & exchanges
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Frequently asked questions
Care instructions
When you receive your plant carefully unbox and let the plant acclimate . Learn the required water, temperature , nutrient schedule and lighting requirements. Do not repot immediately as this can damage roots .
How do I add winter protection ? Is it required
We have a separate listing , etsy will group orders together so we will be able to add winter protection to your order . We recommend the following . It is required and we will cancel or hold orders , we do this as we want to ensure successful deliver of a healthy plant .
For Temperatures are between 35 and 50 degrees Fahrenheit
1 heat pack for 1 4 or 6 inch plant
2 heat packs for 2-3 plants
Upgrade to priority should be added to smaller first class packages .
Double boxing is recommended for all winter orders when temps are 35-40 degrees
Temperatures below 35 we will hold your order till weather permits for shipping
Seller details
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