PodiumPets

Privacy Policy for Podium Pets

Last updated: 20th May 2025

At Podium Pets, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you make a purchase from our Etsy store.

1. Information We Collect
To fulfill your order, we collect certain information from you, including:
Your name
Email address
Postal address
Payment information (processed securely via Etsy)
Order details
Any additional personal information you provide for custom orders
We collect this information as provided by Etsy under their Seller Policy and Terms of Use.

2. Why We Need Your Information and How We Use It
We use your information to:
Process and fulfill your order
Communicate with you about your order
Provide customer support
Comply with legal or tax obligations
We do not use your personal data for unsolicited marketing or sell it to third parties.

3. Information Sharing and Disclosure
We share your information only as necessary, including:
Etsy: As required to provide our services and comply with our obligations under Etsy’s policies.
Service Providers: Such as delivery companies, to fulfill your order.
Legal Obligations: If required by law, such as for tax reporting or a legal request.

4. Data Retention
We retain your personal information only for as long as necessary to fulfill your order and comply with legal obligations. Typically, this means we will keep your data for up to 7 years for tax purposes.

5. Your Rights
If you reside in the EU, you have the right to:
Access the personal data we hold about you
Request corrections or deletions of your data
Object to or restrict certain types of data processing
File a complaint with your local data protection authority
To make a request, please contact us using the details below.

6. Contact Information
If you have any questions or concerns about your data, please contact us at:

Etsy Messages on podiumpets.etsy.com