PoofyCheeksShop's Shop Announcement

Thanks for stopping by! We are in the process of shipping all current open orders and will reopen when we are caught up. We are working on a few new things making their way to the shop in 2016 (Iron On Designs) and exploring ways to cut down on turnaround time.

A few things about the shop and I :: I am a mother of four kids ages 8, 6, 3 and 1. I work from home running my business and writing the blog www.poofycheeks.com. Please understand that in order for me to make a living I sell on more platforms than just ETSY so while I try to respond to messages right away sometimes it can take up to 24 hours. I also try to limit my hours to 7am-4pm on weekdays and limit any work done on weekends.

SHIPPING: Our orders take 2 weeks for processing (not counting shipping time) ALSO- some orders (such as santa sacks) take longer to process so be sure to read the listing details. We ship everything first class with the USPS unless you purchase a priority shipping upgrade. USPS first class shipping typically takes 3-5 days but we can not be responsible if there is a delay once your package is sent out.

ENTERING A MESSAGE AT CHECKOUT: I will go with what your message says in terms of color/size/etc and will not usually respond to these because I don't read them until I am filling your order. If you would like a response to a question or order please send me a regular convo.

ITEMS NOT RECIEVED: I have recently had a few items not arrive to buyers. I use PayPal or ETSY to ship my items and they all have tracking. Once the item leaves my hands at the post office I can no longer be responsible for it. If you would like to purchase insurance on an item please message me before making a purchase and I will set up a special listing for you. Please verify your address is correct on ETSY and in PayPal (if that is how you purchase your item).

We strive for positive feedback so if you have a problem with your order please contact us so we can make it right! Thank You - Kelsey :)

SANTA SACKS: We have been making and selling Santa Sacks for 4 years. All Santa Sacks are 100% made in house. We cut the fabric from the bolt, iron it, sew and then apply the design. The names are all done separately and applied to the bags. The final thing we do is cut ribbon, push the ribbon through and seal the edges from fraying. We are not buying our bags wholesale from another country as many others are. During the holiday season I am employing a handful of people to keep things moving quickly. Processing time right now ranges from 3-4 weeks.

This shop accepts Etsy Gift Cards.