PoppyHappyHour

Privacy Policy – PoppyHappyHour on Etsy

At PoppyHappyHour, your privacy is important to me. This Privacy Policy explains how your personal information is collected, used, and shared when you purchase from or interact with my Etsy shop.

1. Information I Collect

To fulfill your order, Etsy provides me with certain personal information, which may include:
• Your name
• Email address
• Shipping address
• Payment information (processed securely by Etsy; I do not have access to your credit card details)
• Order details and purchase history

You may also provide additional personal information if you contact me directly for customer support or custom order requests.

2. How I Use Your Information

I use the information I receive to:
• Process and fulfill your order
• Provide customer support and respond to inquiries
• Improve my products and services
• Comply with legal and tax obligations

I will never use your information for marketing purposes without your explicit consent.

3. Information Sharing & Disclosure

I only share your personal information in limited circumstances, including:
• Etsy: To process your order, Etsy collects and shares information with me. You can review Etsy’s own Privacy Policy for details.
• Service Providers: I may use trusted third-party shipping carriers to deliver your order.
• Legal Compliance: I may disclose your information if required by law, such as in response to legal processes or tax obligations.

I do not sell or rent your personal information to third parties.

4. Data Retention

I retain your personal information only as long as necessary to fulfill your order and comply with legal and tax obligations. Typically, this is 2 years for tax purposes. After that, I securely delete your data.

5. Your Rights

If you reside in certain territories, such as the EU, you have rights related to your personal data, including:
• The right to access, change, or delete your personal information
• The right to object to data processing under certain conditions
• The right to file a complaint with your local data protection authority

If you wish to exercise any of these rights, please contact me through Etsy.

6. Security

I take reasonable precautions to protect your personal data. However, since Etsy handles payment transactions, please refer to Etsy’s security policies for information on payment protection.

7. Contact Me

If you have any questions or concerns about this Privacy Policy, you can contact me through Etsy messages.

Last Updated: March 30, 2025