PrettyGonzo

I like to ship quickly, usually 1 or 2 days after payment unless it's a weekend or holiday. Please ensure your shipping address is current.

U.S. ORDERS: I ship USPS First Class w/Tracking. If you want to purchase insurance or upgrade, please contact me.

INTERNATIONAL ORDERS: After many years of shipping internationally, I am temporarily ceasing such shipments.

However, if you live outside the U.S. and would like to buy something, contact me. I will do what I can to help. Be aware that any tariffs, customs fees, and surcharges are paid by the buyer.

Note that shipping is now very costly for USPS First Class International, which is what I would normally use. Also, if you live in the EU, I do not have GDPR policies at the moment.

I sincerely want you to be happy with your purchase.

Returns are accepted if you contact me within 7 days after delivery to you. I expect to receive the item no later than 2 weeks after delivery. If this timeframe is problematic for you, contact me before buying. Also, I do allow extensions for special holidays such as Christmas and Valentine's Day, as some people buy early, me included!

For All Items: I will refund for the purchase price minus original shipping cost.

You are responsible for return shipping with tracking (U.S.). Items should be in their original condition, with the original wrapping and packing materials. Extra items, like jewelry cards, gift bags, boxes, freebies, should be included.

Non-receipt: I will do my very best to help you if items go astray. Tracking provides information on the item's routing to its destination, and I always ship directly from the post office rather than relying on postal pick-up. Again, please be sure that your shipping address is CURRENT.

Damage: I pack orders well to minimize any problem in this area. However, if your purchase arrives damaged, contact me immediately. I will do my very best to help.

I accept PayPal and Etsy Payments. Please be aware that even if you are not a member of PayPal, you can securely use it to pay for your purchase with a major credit card.

Payment must be made within 24 hours of purchase or the order will be cancelled.

To Rhode Islanders: Sorry to say, but by law I must apply 7% sales tax to your purchase and pass it on to "the governor."

Buyers from other states may also be charged state sales tax. In this case, your tax payment is determined and handled by Etsy, not me.

Yes, I am always happy to accept a custom order! Whether or not I require a deposit, full amount, or neither will depend on the nature of the order. I have done a number of such orders elsewhere with no deposit or purchase required, as I knew I could simply add those items to my inventory if the customer decided not to purchase. (Customers always did purchase them, though.) I always show photos of custom orders to the customer.

If you are buying a gift for someone and have used that person's address for shipping, please let me know at the time of ordering - I will be happy to include a complimentary notecard in which is written whatever message you would like to send.

Of course, I am always happy to send to that person's address. Just please make sure it is CURRENT. Thank you!