PrintDesignByHicham

Privacy Policy for PrintDesignByHicham
Introduction: This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

1. Information I Collect: To fulfill your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information if you contact me directly for a custom order.

2. Why I Need Your Information and How I Use It: I rely on a number of legal bases to collect, use, and share your information, including:

Providing my services: I use your information to fulfill your order, settle disputes, or provide customer support.

Legal compliance: If necessary to comply with a legal obligation or court order, such as retaining information about your purchases if required by tax law.

Legitimate interests: I use your information to provide and improve my services and to comply with the Etsy Seller Policy and Terms of Use.

3. Information Sharing and Disclosure: Information about my customers is important to my business. I share your personal information for very limited reasons, as follows:

Etsy: As necessary to provide my services and comply with my obligations.

Service providers: I engage certain trusted third parties to perform functions such as delivery companies (e.g., Printful or Printify). I share your information with them only to the extent necessary to perform these services.

Compliance with laws: I may disclose your information if required to respond to legal processes or protect the rights and safety of my customers.

4. Data Retention: I retain your personal information only for as long as necessary. However, I may be required to retain this information to comply with legal and tax obligations. I generally keep your data for 4 years.

5. Transfers of Personal Information Outside the EU: I may store and process your information through third-party hosting services (like Google Cloud). If I am deemed to transfer information outside of the EU, I rely on the legal bases provided by these services (like Privacy Shield certification).

6. Your Rights: If you reside in the EU, you have the right to access, change, restrict, or delete your personal information. You can also object to my processing of your information or complain to your local data protection authority.

How to Contact Me: For purposes of EU data protection law, I, Hisham, am the data controller of your personal information. If you have any questions or concerns, you may contact me through Etsy Messages.