PriveteraPrints

Privacy Policy

This Privacy Policy explains how I collect, use, and share personal information when you purchase an item from PriveteraPrints or contact me through Etsy. It does not cover the privacy practices of Etsy or other third parties that I do not control.

1. Information I Collect

To process your order, I may receive information provided through Etsy, including your name, email address, shipping address, order details, and any additional information you choose to share with me.

This information is necessary to fulfil your order. Without the required details, I may be unable to process or deliver your purchase.

Payments are processed by Etsy, and I do not have access to your full payment card details.

2. How I Use Your Information

I collect and use personal information only when there is a lawful basis to do so, including:

Contractual necessity: To process and fulfil orders, communicate about purchases, provide customer support, and handle returns or disputes.

Legal obligations: To comply with applicable tax, accounting, and other legal requirements.

Legitimate interests: To protect my shop, prevent fraud, resolve problems, and comply with Etsy's seller policies, provided these interests are not overridden by your rights.

I do not use customer information for unsolicited marketing.

3. Information Sharing

I share personal information only when necessary and for limited purposes:

Etsy: To manage transactions and operate my shop.

Service providers: With printing, fulfilment, and shipping providers when necessary to produce and deliver an order.

Legal requirements: With authorities or other parties when disclosure is required by law or necessary to protect legal rights.

I do not sell customer personal information.

4. Data Retention

I retain personal information only for as long as necessary for the purposes described in this policy.

Order records may be retained to meet applicable Spanish tax and accounting requirements. Other information is kept only as long as necessary to provide customer support, resolve disputes, or address legal claims.

When personal information is no longer needed, I delete or anonymise any copies under my control.

5. International Data Transfers

I use Etsy to manage orders and customer communications. Etsy's handling of personal information, including international data transfers, is described in its own Privacy Policy.

If I use a service provider that requires me to transfer customer information outside the European Economic Area, I will ensure that any such transfer complies with applicable data protection requirements and update this policy as necessary.

6. Your Rights

Depending on applicable data protection law, you may have the right to:

Access the personal information I hold about you.

Request correction or deletion of your information.

Restrict or object to certain processing activities.

Request data portability where applicable.

You may also lodge a complaint with the Spanish Data Protection Agency (AEPD) or another competent supervisory authority.

For requests concerning personal information held directly by Etsy, you may need to contact Etsy.

7. Contact

For the purposes of EU data protection law, I, Karina Gordienko, based in Oviedo, Asturias, Spain, am the data controller for personal information I process in connection with PriveteraPrints.

For privacy-related questions or requests, please contact me through Etsy Messages or at priveteraphoto@gmail.com.