ProjectElegance

Project Elegance

536 Sales

ProjectElegance

Project Elegance

536 Sales On Etsy since 2012

5 out of 5 stars
(110)
Project Elegance

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Project Elegance

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Reviews

Average item review
5 out of 5 stars
(110)
serena

serena on Jun 12, 2018

5 out of 5 stars

Loved the look when it arrived. As we discussed a wide fit similar to M & S was to be made unfortunately the toe area was tighter than a normal fit of M & S. Wore them around the house with thick socks to try and stretch but cud only wear for the ceremony as killed my toes. Also by the time i reached the wedding car the diamante piece on one shoe had come off. Very embarrassing.

Carol

Carol on Jun 5, 2018

5 out of 5 stars

Wow! This must be the most beautiful, classy, bridal handbag ever. A perfect match for the detail on my daughter’s wedding dress, and for the shoes we had made by Project Elegance too. Exquisite beadwork, beautifully made. Absolutely perfect! 😍

Carol

Carol on Jun 5, 2018

5 out of 5 stars

Beautiful wedding shoes. My daughter loved them. Kelly pulled out all the stops to get them made on time for her - what a star! I was a bit concerned about whether they would be a good fit, but needn’t have worried. We were asked for details of what makes & sizes of shoes she liked, and Kelly used the info to produce stunning shoes that fitted perfectly! Can’t rate Project Elegance highly enough! Thank you 😊

View all 110 reviews

Shop policies

Last updated on July 10, 2018

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 21 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
Exchanges and Returns are accepted for ANY reason. You must notify us within 21 days of delivery, and the item must be shipped back within 30 days of the date you received the item delivery. All items must be returned unused and in original condition and packaging. Purchaser to pay all postage costs & return item by recorded or insured method.

Please note that ALL orders are subject to a 40% non refundable production charge. We are unable to regain the time spent creating your bespoke order, therefore we will retain 40% of the total price of the order. Additionally, we do not refund original shipping or return shipping.

We are able to offer 1 exchange free of charge for an item of equal or lesser value. We will not refund the difference if you opt for a cheaper item. We will require the difference paying should you opt for a more expensive item for exchange. All postage, original, return and re-shipping of exchange item will need to be paid by the buyer.

Cancellations are not accepted. If you no longer wish to go ahead with your order, we will treat it as a return and will retain a 40% production charge. We are unable to regain the time already spent creating your bespoke order, therefore we will retain 40% of the total price of the order. We will refund shipping charges on orders refunded before they are shipped.


Some custom orders may be exempt from out refund policy. Any items exempt from the refund policy will be stated on the listing.

Please note that our company is UK based, and all policies are relevant to UK law.
Payment
We accept all major credit cards, Etsy gift cards and PayPal. Orders processed once payment has been received.

Payment plans available. Please enquire for details.

We do not store credit card details nor do we share customer details with any 3rd parties
Shipping
Shipping within the UK via royal mail recorded service, or special delivery.

Items are typically dispatched within 6-8 weeks unless otherwise stated. You should be provided with an estimated dispatch date on your order information.

International sipping time varies based on the final destination:
Western Europe within three working days
Eastern Europe within five working days
Major cities worldwide within five working days and other destinations within seven.
All international packages are tracked, via USPS/ Royal Mail
All Customs Taxes, Duties and VAT charges are the customers responsibility. This applies to both purchasing and return.

Express orders:
If you need your order quickly, we may have space available to prioritise your order, please contact us before purchasing to see if we can work to your deadline.
Express shipping such as DHL, FEDEX, UPS are available, additional fees will apply.