Welcome to PromiDesign!
All items
Announcement
Last updated on Sep 26, 2022
Reviews
4.7
(4345)
Average item review
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience.
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Etsy buyer on Jun 18, 2026
5 out of 5 starsabsolutely gorgeous, great price for such excellent craft, cheers
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Heather on Jun 9, 2026
5 out of 5 starsI purchased an additional table number. Seller communicated that it would come in time for the wedding and it did. Looks just like the rest. High quality.
Jonas responded on Jun 16, 2026
We are happy to hear everything arrived in time for your wedding 💍 We are glad the additional table number fits perfectly with the rest of the set and that you are satisfied with the quality ✨ Thank you for your review 🌿
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Etsy buyer on Jun 2, 2026
5 out of 5 starsThe item was perfectly as described and very high quality
Jonas responded on Jun 16, 2026
Thank you so much for your review 😊 I’m really happy to hear you’re pleased with the quality and that everything matched your expectations ✨
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Anke on Jun 2, 2026
5 out of 5 starsThe personalized pencils match the description, are well-made, and write very well with them. They completely meet my expectations.
Jonas responded on Jun 16, 2026
Thank you so much for your review 😊 I’m really glad to hear you’re happy with the pencils and that they met your expectations ✏️✨
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Leanna on Jun 30, 2026
5 out of 5 starsCustomer Service was impeccable to say the least. They offered to carve our logo onto a pencil for free to show us what it would look like. I will admit when I first saw the pictures, the carvings did not look as clean as I would have hoped. However, seeing it first hand was a much different experience and ended up exceeding my expectations, so please don't judge the pictures and sometimes they can look off. Overall, it looks very professional and I would recommend to any business.
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Eiizabeth on Jun 27, 2026
5 out of 5 starsOrdered these for a Wedding I'm catering. The bride loved them!
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Gary on Jun 25, 2026
5 out of 5 starsI can honestly say I have never dealt with a more cooperative company , I had an issue with my delivery getting misplaced and Jonas stepped up and sorted the issue without hesitation….. I will definitely be a repeat customer 👏👏👏👏👏👏
About PromiDesign
Sales
30,003
On Etsy since 2016
Shop policies
Last updated on Sep 26, 2022
Shipping
See item details for estimated arrival times.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment options
Secure options
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.
Returns & exchanges
See item details for return and exchange eligibility.
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
More information
Last updated on
Dec 17, 2025
Frequently asked questions
Custom and personalized orders
All custom and personalized items are final sale and non-returnable. Please ensure all details are correct before placing your order. We do not accept returns or exchanges on these items unless they arrive damaged or defective.
Returns & Refunds Policy
- Return Shipping Costs: Buyers are responsible for return shipping costs.
- Refunds: Once the returned item is received in its original condition, a refund will be issued for the item price only.
Tracking Information
Once the item is shipped, it is the recipient’s responsibility to track the parcel using the provided tracking number. Shipping carriers may deliver parcels to local pick-up points instead of the recipient's address. This can happen for various reasons, such as the recipient not being home, package size limitations, or regional delivery practices.
If a package is not collected and is returned to us:
– For non-personalized items, we may refund the item price only (shipping is non-refundable) if it’s returned in original condition.
– For personalized items, no refund is issued, as the item is custom-made and will be disposed of.
If you wish to have the item re-shipped, a new shipping fee must be paid.
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