PromisePottery

Promise Pottery: monogram gifts 4 wedding, party, home

Sedona, Arizona · 13006 Sales

PromisePottery

Promise Pottery: monogram gifts 4 wedding, party, home

Sedona, Arizona 13006 Sales On Etsy since 2011

5 out of 5 stars
(1879)

Announcement   Personalized handmade ceramic gifts, wedding and engagement gifts, party gifts. Use Coupon Code: SAVE5 to receive 5% off your order of $25 or more.

Gift giving is simple when you select our Premium Gift Wrap option at checkout. See our gift wrap listing for more details.

We make it easy to celebrate life and love with one-of-a-kind ceramic keepsakes.

To place a custom order, add the item(s) to your cart and put your monogram instructions in the "Note to Seller" section at checkout.

Announcement

Last updated on May 25, 2018

Personalized handmade ceramic gifts, wedding and engagement gifts, party gifts. Use Coupon Code: SAVE5 to receive 5% off your order of $25 or more.

Gift giving is simple when you select our Premium Gift Wrap option at checkout. See our gift wrap listing for more details.

We make it easy to celebrate life and love with one-of-a-kind ceramic keepsakes.

To place a custom order, add the item(s) to your cart and put your monogram instructions in the "Note to Seller" section at checkout.

PromisePottery

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PromisePottery

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About

Promise Pottery

Promise Pottery was founded in April 2011 by Julie Knowles. After selling her hand carved stoneware pottery in galleries in Arizona, she decided to bring a line of hand made pottery to Etsy. Selling to her customers directly allows her to interact personally with her buyers around the world.

Shop members

  • Julie Knowles

    Owner

    Promise Pottery was founded by Julie Knowles in April 2011. After selling her carved stoneware in fine art galleries in Arizona for many years she decided market a line of custom pottery and share it with her buyers worldwide.

Shop policies

Last updated on May 25, 2018
Welcome to PromisePottery on Etsy!

All Promise Pottery is hand-formed from smooth white clay, glazed and fired twice. Suitable for every day use and beautiful enough for special occasions.

Custom made-to-order items ship 3 weeks from the date you place your order. In stock items ship in 1-3 business days.

Ordering the perfect gift is easy! Add the item to your cart and note your monogram instructions in the "Note to Seller" section at checkout.

See our complete line of gifts for Godmothers, Mom and the rest of the family here:

MomologyPottery.etsy.com

Thanks for visiting, enjoy your visit!

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 24 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Questions about your order?
Please if you have any problems with your order.
We do not accept returns on custom items. If you receive your order of a non-customized item and you would like to return it to me, it must be returned to me in the original packaging and received in good condition in order to receive a refund.

Please convo me if you have any questions or concerns regarding your order.
Payment
Payment is accepted via Etsy Direct Checkout Credit Card.

Sales tax will be added to your invoice for Arizona residents at the rate of 6.35% on your item.
Shipping
Please note that a custom item will require approx. 3 weeks to be prepare for shipping.

We ship our custom gifts in a complimentary gift box with our company logo and a business card. I am happy to sign your name to the card if you are shipping as a gift.

If you are purchasing an item as a gift that is being shipped to your recipient and you would like to include a gift message, please see my new Premium Gift Wrap/Gift Card Service here:

https://www.etsy.com/listing/400821553/premium-gift-wrap-with-gift-card-select?ref=shop_home_active_1

All items are shipped via USPS First Class or Priority Mail. First Class Mail is used when your order weighs less than one pound. If you order multiple items and your order weighs more than one pound, we will ship via Priority Mail. You can also select Priority Mail when you place your order. In most cases your order will require 3-5 days to be received once shipped. You will receive a shipping notification with package tracking when your item has been shipped.

International orders are shipped via First Class Mail International. Your order may require 4 or more weeks to be received. Many factors can influence the shipping time such as your location, the time of year, and a brief stop through customs.

Additional customs charges, fees or taxes may be due when your package is received. These charges are your responsibility and are decided by the receiving country where you live. As we do not know what each country requires as far as taxes and fees, they are not included in the price of shipping.

If you are unsure what your country requires as far as customs fees and taxes, please contact your local post office for more information before you place your order.

We recommend that you notify your recipient when sending a gift. If your order has been delivered according to USPS tracking and the parcel has not been received, please use the tracking number to inquire with the post office regarding it's whereabouts. As the buyer, it is your responsibility to inquire with the post office. If you wish to insure your package, please select our USPS Priority Mail option at checkout as this option includes insurance.
Additional policies and FAQs
A custom order requires a minimum of 2 weeks to prepare for shipping. Sometimes we require 3 weeks. Our gifts are prepared in the order that they are received.