About Neko Ceramic Studio
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Announcement
Last updated on Mar 11, 2026
Reviews
5.0
(7363)
Average item review
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience.
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Janai on Oct 2, 2026
5 out of 5 starsPaul, you did such an AMAZING job! Thank you so much for creating this custom urn for me, in memory of my Beloved Grandmother, who absolutely ADORED Snoopy and Woodstock. You were very kind and provided your assistance where requested, and the overall experience I had was great! Thank you again! I have already recommended you to others.
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Nadia on Oct 2, 2026
5 out of 5 starsCommunication was excellent with Paul. I asked for custom engraving that may have been a little outside the box but he didn't hesitate. He asked good questions and showed me previews before finalizing the design. The product matched the description and was well packaged for its journey across the continent. Thanks, Paul!
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Daphne on Sep 1, 2026
5 out of 5 starsPerfect, exactly what I was expecting! So good I ended up ordering a second one to gift.
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Tiffany on Aug 27, 2026
5 out of 5 starsAbsolutely beautiful in person. Arrived quickly and securely. 100% satisfied.
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About NekoCeramicStudio
Sales
28,990
On Etsy since 2017
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Our home workshop! -
Our Kiln! -
Working on a Duck Matcha Bowl -
Underglazed Chopstick holders ready for Glaze and final firing. -
Duck Chopstick Holder and Chasen Holder greenwares.
Shop about video description
Shop members
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Paul Tanompong
Owner, Maker, Designer
I'm a artist who loves to sculpt whether it's in clay or digitally.
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Maxine Tanompong
Owner, Designer, Maker
I'm Paul's wife. I'm also a 3D digital artist .
Shop policies
Last updated on Sep 5, 2021
Shipping
See item details for estimated arrival times.
Customs and import taxes
For US deliveries, Etsy policy requires that import duties and fees are included in the checkout price. Non-US buyers may need to pay these fees upon delivery. You can message me to confirm how these fees will be paid for your order. I'm not responsible for any customs-related delays.
Digital downloads
Instant downloads
Your files will be available to download once payment is confirmed. Here's how.
Payment options
Secure options
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.
Returns & exchanges
See item details for return and exchange eligibility.
Cancellations
Cancellations: accepted
Request a cancellation: within 24 hours of purchase
Privacy policy
More information
Last updated on
Dec 17, 2025
Frequently asked questions
I've received a broken or defective item.
Although it's not our fault and is USPS's mishandling, we will replace it free of charge. Send us a photo to verify and we will send you a replacement ASAP.
My items have some small holes and blemishes.
We try our best to minimize air bubbles and blemishes. It is the nature of casting in concrete and there is no way to get s 100% perfect looking concrete casts. If you send us a photo and we deem it to not be to our standards, then we will replace it or give you a refund.
May I return an item for a refund?
Per our policy, we do not take returns for a refund. We do however replace damaged products only. For exchanges, please contact us directly and we can try to work something out.
What material are the planters?
Industrial grey concrete and White concrete with fibers for strength. Color versions have pigments mixed in and we do touch up with airbrush to ensure even distribution of colors.
Why is shipping so expensive?
Even though some of the planters are small, they are heavy because of the materials. It's solid and not hollow like ceramics can be. If you're order is over $100, then you get free shipping which is a $25+ value!
My package was stolen, can you send me a new one?
Per our Policy, we do not replace lost or stolen packages. You can however, contact Etsy and open up a case indicating that the tracking number said "delivered" but the package is nowhere to be found. Etsy will review the case and may issues you a refund baes on their decision.
Can I get a custom color or custom size?
Custom color is possible but there are too many variables that makes it difficult to match colors that you're looking for...so we would like to say no. Custom sizes are also not possible since everything is cast from a mold. Custom size means making a new master and new mold which we will charge you $150...not worth it unless you really want it.
The planter I got is smaller than what I saw in the photo!
It is hard to convey size and proportions through photos. Every item has a photo in a persons average sized hand. We also have dimensions in the descriptions. There is nothing else we can do to show you the size of the planters. Its up to you to figure out if its too small or not for what you need. Bad reviews about size will be flagged and I will reply to the bad review publicly telling people not to pay attention to your ignorant review.