ProteusDesign

Graphic Design Services

Ladera Ranch, California | 1089 Sales

ProteusDesign

Graphic Design Services

Ladera Ranch, California 1089 Sales On Etsy since 2013

5 out of 5 stars
(168)

Shop owner

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Response time: within 24 hours

Announcement   Personalized invitations, programs, announcements, shower games and much more! All ready to print from home. High-quality, custom designs at affordable prices.

Announcement

Personalized invitations, programs, announcements, shower games and much more! All ready to print from home. High-quality, custom designs at affordable prices.

Stephanie Muhr

Contact shop owner

Stephanie Muhr

Response time: within 24 hours
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Reviews

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5 out of 5 stars
(168)
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About

A Graphic Design Company with Heart

Our passion is graphic design and through creative, innovative means we help our clients achieve their design goals. Whether we are designing an invitation for a special event, a birth announcement for a little bundle of joy or adding a special touch to a birthday celebration...every client is treated with care and attention to detail. At Proteus Marketing & Design, our design vision is what we love to share with you.

Around the web

Shop members

  • Stephanie Muhr

    Owner, Design Director

    A self-proclaimed computer geek, I love graphic design and all things design related. When I'm not in front of the computer, you can find me testing out new recipes in the kitchen, crafting, party planning and spending time with my family.

Shop policies

Last updated on August 7, 2015
Welcome to Proteus Marketing & Design. We specialize in custom digital files (PDF or JPG) that you can print directly from home or your local print shop. We do offer a professional printing service, so please contact us if you would like more information or to get a pricing quote.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
REFUND POLICY -- We CANNOT offer refunds on ANY digital designs. Once we send you the files, the sale is final. But we can and will do everything possible to make sure you are happy with your order. If you have any problems, we will work until we resolve the issue! We ask you to APPROVE and double check all proofs that we send. If a proof is approved with a spelling error or date error, or is the wrong size, Proteus Marketing & Designs (PM&D) cannot be held responsible. Please remember that colors on your computer screen MAY differ from printed colors and refunds or replacements will NOT be issued in those cases.

CANCELLATION POLICY -- If PM&D has not started on your order, then there is no charge and will refund you your payment in full. If a proof has already been made, there is a charge of $20. If PM&D has already received your final approval on the proof and it has been sent to print/emailed, you will be responsible for the total order cost.

PM&D also reserves the right to cancel an order at any time. If an order has been placed and invoiced, and the customer does not respond within one week, the order will automatically be cancelled. We make every attempt to contact the customer during this period. A letter of cancellation will be sent the customer stating this policy.
Payment
Paypal is preferred. We do not accept check or money orders.
Shipping
You can expect to receive all DIGITAL designs within 72 hours - although turn around time is usually much faster than this.

Most of our listings are for DIGITAL files only. These are not paper products but computer generated files (PDF or JPEG) designed for you to print at your local printer photo processor or at home using a color printer. You will NOT be receiving an actual product when purchasing a digital listing.

If you choose to get your custom design professionally printed by our printing service and shipped to your home, the following shipping and handling fees apply:

SHIPPING COSTS: Will vary by job order.

Proteus Marketing & Design (PM&D) WILL NOT be held responsible for orders "lost in the mail" due to undeliverable addresses or mail system delays. Items Lost or Damaged in Transit: Once order is placed in the mail it becomes the responsibility of the USPS/UPS. PMD does not guarantee the arrival date of any order. If USPS/UPS damages it, or loses it; PM&D is not liable for the loss. PMD does not offer refunds on such items. Items are not considered lost until 30 days after the shipment date.

IMPORTANT NOTE -- PM&D ships orders to the address given in your Etsy purchase. Please make sure it is correct, we do not cross reference your Etsy address with your Paypal address. If you want an order shipped to a different address, for example as a gift, please leave a note to seller when checking out.
Additional policies and FAQs
CUSTOM DESIGN POLICIES -- In purchasing a custom designed product or paying the Proteus Marketing & Designs custom design fee, the customer understands that these designs will become PM&D copywritten items and may be sold as future PM&D products or used in PM&D advertising. All custom design fees charged are NON-REFUNDABLE and are determined on a per client/job basis.

PROOFING POLICY -- As a custom design business, PM&D wants customers to be 100% happy with their order before going to print, or the delivery of final files. However, due to the volume of orders, all design orders are limited to three proofs. Should additional proofs be required for an order beyond the first three, a $15 fee will be charged.

PRINTABLE DESIGNS POLICY -- Once a printable order has been approved and delivered to the customers email, no more editing/customization by Proteus Marketing & Design will occur. Should the customer decide that they would like additional customization to their order, they will have to repurchase the item at the purchase price.

COPYRIGHT INFORMATION -- You are purchasing the right to print your design however you'd like, but the actual completed design still belongs to Proteus Marketing & Design. Please do not claim it as your own. Posting and sharing your completed design onlien is perfectly alright; however, it must include a link to http://www.etsy.com/shop/ProteusDesign.

PRIVACY POLICIES: Because we own the digital file, we often display customer designs on our Facebook, Pinterest, or on Etsy websites. For custom orders, proofs are often uploaded to listings to be approved This means personal information (addresses, numbers, etc) needs to be included to ensure correctness. If you wish NOT to have your design displayed, or would like proofs sent in an alternative manner, please let me know AT THE TIME OF PURCHASE.

We also add our customer's e-mail addresses to our e-mail list to make them aware of specials and new items. If you'd like to NOT be included on this list, please let us know at the time of purchase!

All DIGITAL PRINTABLE FILES are in JPEG or PDF format. If ordering a digital file, once the order is finalized, you can print your files as many times as you want for your personal use - printables are for PERSONAL USE only. Please do not distribute, share or resell any of the files included.

HOW CAN YOU USE THE FILE?
- For yourself. Print off as many copies as you like.
- For others as a gift. Save the file and keep it handy to print for shower gifts, new baby, etc.
- For non-profit fundraising purposes. Printed copies of the file may be sold for fundraising purposes for agencies and non-profits. Other commercial use {printing & re-selling} is prohibited by copyright.

Some designs are created to include personal photographs. However, we will fully uphold the legal rights of photographers. It is illegal for Proteus Marketing & Design to use images that are copyrighted without the permission of the photographer or company that holds the copyright. By submitting photos for your designs, you agree that YOU are the photographer OR have permission in the form of a copyright license from the copyright holder. You also agree to take full responsibility for any misuse of copyrighted images and agree to not hold PM&D liable for any misuse of copyrighted images. Photos sent to us for custom designs should be 300 dpi or higher for proper print quality. PM&D cannot be held responsible for photo quality.