ProxyEDH

ProxyEDH is committed to respecting your privacy. We’re dedicated to ensuring your data is handled responsibly and securely, and we value the trust you place in us when using our website, Etsy shop, and services.

Section 1: Data Controller Information
Sage King
ProxyEDH
Director
proxyedh@gmail.com

Section 2: Information We Collect
We collect personal data that is necessary for us to provide our services and products to you. The types of information we may collect include:
Personal Information: Your name, email address, phone number, and billing or shipping address.
Payment Information: We do not have access or store any payment information as it is handled by Etsy.
Order Information: Product details, dates of purchase, shipping information, and any related communications.
Technical Information: We do not collect any specific technical information such as IP addresses, browser types, device types, and interactions with our store(via cookies or analytics tools).

Section 3: How We Use Your Information
Your personal data will be used for the following reasons:
Order Processing: To fulfill your orders, including delivering products and handling any returns or exchanges.
Customer Support: To respond to your inquiries, complaints, and requests for help.
Legal Compliance: To meet any legal obligations, including tax and accounting.

Section 4: Data Storage and Security
We take your data security seriously. The platform we use, Etsy, is designed to keep your data secure:
Etsy operates under its own privacy policy and security measures, which aim to protect your information when using their platform.
Although we do everything we can to secure your data, no online method of data transmission is 100% safe, so we can’t guarantee full security.

Section 5: Sharing Your Data
We do not sell or share your personal information with third parties for marketing purposes. However, we may need to share your data with certain parties in the following situations:
Payment Processors: To complete your transactions securely (e.g. PayPal, Stripe).
Shipping Services: We share your shipping details with delivery companies (e.g. Royal Mail, DPD, courier services) to fulfill your orders.
Service Providers: We may work with third-party services (e.g. IT, customer service, Google Analytics) to help run our business. All of these third parties must comply with GDPR and their policies may be found within their own policy suite.
We may also be duty bound to disclose your data if required by law, or if requested by authorities in certain circumstances.

Section 7: Cookies and Tracking Technologies
As we use Etsy as our selling platform, we do not use any cookies or tracking technology ourselves.

Section 8: Data Retention
We’ll only keep your personal data for as long as it’s needed to fulfill the purposes outlined in this policy, or as required by law (e.g., for tax or accounting). If you ask for your data to be deleted, we’ll erase it, unless we have legal reasons to keep it.

Section 9: Third-Party Links
Our website/store may contain links to external websites, like our social media channels or third-party service providers. This Privacy Policy applies only to EDHCustom, and not to other sites. We suggest you review the privacy policies of those third-party sites if you visit them.