PuddleJumperPups

Puddle Jumper Pups

Grovetown, Georgia · 48962 Sales

PuddleJumperPups

Puddle Jumper Pups

Grovetown, Georgia 48962 Sales On Etsy since 2012

5 out of 5 stars
(11624)

Announcement   PJP provides high quality, handmade dog collars, leashes, harnesses, and more!
All of our dogwear is handmade from beautiful, hip fabrics that will be sure to spice
up any pup’s wardrobe!

Check out our PJP Facebook page for coupons and promotions!

Announcement

Last updated on Dec 11, 2016

PJP provides high quality, handmade dog collars, leashes, harnesses, and more!
All of our dogwear is handmade from beautiful, hip fabrics that will be sure to spice
up any pup’s wardrobe!

Check out our PJP Facebook page for coupons and promotions!

The PJP Team

Contact shop owner

The PJP Team

Pizza and Donut Dog Collar
Pizza and Donut Dog Collar
$21.50
Classic Stripe Dog Collars
Classic Stripe Dog Collars
$21.50
MINI Key Fobs
MINI Key Fobs
$6.00
The Seatbelt Leash - Perfect for pups on the go!
The Seatbelt Leash - Perfect for pups on the go!
$27.50
View all 186 items

Reviews

Average item review
5 out of 5 stars
(11624)
View all 11624 reviews

Updates

Pizza and Donut Dog Collar

Tagged in this photo

Pizza and Donut Dog Collar
Pizza and Donut Dog Collar
$21.50
Meet Lilly...our newest floral print! heart_eyestulip

Tagged in this photo

Introducing our new Seatbelt Leash! car

Tagged in this photo

The Seatbelt Leash - Perfect for pups on the go!
The Seatbelt Leash - Perfect for pups on the go!
$27.50
View all 6 updates

About

About Puddle Jumper Pups

Welcome to our shop! Puddle Jumper Pups creates custom handmade dog collars, leashes ,harnesses that are not only beautiful but also extremely durable. PJP knows fashion and trends change and we do our very best to offer the most stylish up to date prints.

The PJP team is made up of multiple hardworking women customizing and creating your pups stylish gear . The PJP team has quadrupled in size since first opening on Etsy in 2012.

Shop members

  • The PJP Team

    Owner

    I originally started Puddle Jumper Pups after unsuccessfully trying to find the perfect combo of stylish, yet durable collars for my own dogs, Millie, Hattie and Otto. We hope you enjoy the shop!

  • Monica

    Assistant, Customer Service

    Monica is part of our Customer Service team. While Monica does not own a pup herself she does love to spoil her little french bulldog niece. Monica has been part of the PJP team since 2014.

  • Amanda

    Customer Service

    Amanda is also part of our Customer Service Team. Amanda has an adorable Pomeranian and two beautiful Golden Retrievers. Amanda has been part of the PJP team since 2016.

  • Sunny

    Lead Seamstress

    Sunny is our lead seamstress on the PJP Team. When Sunny is not working hard you can find her playing outdoors with her teacup yorkie Emily and Australian Shepard Bonnie. Sunny has been part of the PJP team since 2014.

Shop policies

Last updated on July 11, 2017
Hi, my name is Bretta Farina and I own Puddle Jumper Pups! My company
prides itself on making durable, yet fashionable dog collars. All of our
dogwear is handmade from beautiful, hip fabrics that will be sure to spice
up any pup’s wardrobe!

I originally started Puddle Jumper Pups after unsuccessfully trying to find
the perfect combo of stylish, yet durable collars for my own dogs, Millie
and Otto. It seemed I could only find either cute, yet flimsy collars or
“durable” styles that were anything but attractive. Puddle Jumper Pups
collars are made from heavy duty hardware including: extra-strong nylon
webbing, stainless steel welded D-rings, and contoured side-release
buckles.

Our products are very strong, but not indestructible. We do not recommend using our products to leave your dog on a tie out leash or attached to any permanent fixture unattended. Any damages caused to property caused while allowing your dog to remain unattended while wearing our products are not the responsibility of PJP.

Apart from being extremely durable, our collars are also made using some of the most fashion-forward fabrics. Some examples include: designer chevron,
polka dots, argyle, houndstooth, paisley, damask, and much more! Each and
every collar is handmade and shipped to you within days of placing your
order. You can also personalize your collar with a custom monogram of your
choice. Visit our Puddle Jumper Pups’ shop on Etsy and check it out!

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy Gift Cards and Etsy Credits
Payment
Puddle Jumper Pups accepts Credit/Debit cards through Etsy's direct checkout as well as Paypal.
Checks and Money Orders are also accepted, but you must make prior arrangements before the purchase has been made. In these situations there will be a waiting period for the check to clear the bank before your order will be sent out.
Shipping
DOMESTIC ORDERS: All domestic orders are shipped USPS First Class mail unless otherwise specified.

INTERNATIONAL ORDERS: All international orders are shipped via USPS International First Class mail unless otherwise specified.

>>>>Recipients of an international shipment from PJP may be subject to import taxes, customs duties and fees, which are levied once a shipment reaches the recipient's country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for more information. We comply with all local and international customs regulations and all forms will be completed with accurate package contents and value. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.<<<<

UPGRADED SHIPPING: If you would like to upgrade your shipping(i.e. USPS Priority or FedEx Overnight) please make arrangements with me via Etsy message. Additional fees will apply for upgraded shipping.

TRACKING YOUR ORDER: You will receive an email with a tracking number when your order has been completed. You can track your package via USPS.

SHIPMENT OR DELIVERY ISSUES??: We know this happens sometimes. Packages get lost, stolen, or damaged in the mail. We understand this, but rely on our customers to communicate such issues to us as quickly as possible. We ask that buyers notify us within 7 days of the expected delivery date for a refund/re-shipping solution to be considered. If you do not contact us within the 7 days window we may not be able to help you with these issues. Please contact us via Etsy message with any issues and/or questions about this policy.


***Shipping prices are set to reflect actual shipping costs plus materials. If you have a question regarding shipping, please contact me via Etsy message PRIOR to placing your order.

Puddle Jumper Pups has a primary location in Grovetown, GA. Some items will also ship from our secondary location in Savannah, GA. If you have questions regarding shipping speeds or processing times, please contact us via Etsy message.


Please make sure you have submitted your order correctly, sizing charts have been made available in all of our listings.. Changes to order must be made within 24 hours of ordering being placed . Please contact us via Etsy message for any updates to your order within this time frame.

If your order is submitted incomplete (i.e. Without notation of patterns and sizes etc) we will message you via etsy message one time. If we do not receive a response from you within 48 hours we will be forced to cancel your order.



NECK MEASUREMENT:
-Measurements are the responsibility of the BUYER. We are not able to measure your dog's neck for you, so please make sure to do this accurately!
-SEE THE SUPPLIED MEASUREMENT GUIDE in listing pics for detailed instructions on measuring your dog's current collar.
-You can also get the same measurement by wrapping a fabric tape measure around your dog's neck to get the neck circumference.
-If the measurement is submitted incorrectly, this will fall back on the buyer. We work off of the information that is submitted with your order, so please be careful when submitting this information!
-If you have questions or concerns about your measurement, please contact the shop PRIOR to submitting your order.
Refunds and Exchanges
Items without monogramming can be exchanged within 5 business days of delivery. Delivery dates are determined by the USPS tracking attached to your order. The item(s) being exchanged MUST be in new/unused condition. Buyer is responsible for return shipping. Please arrange exchanges with us prior to sending your item back. Items sent back prior to exchange arrangements being may or may not be exchanged. Order cancellations can be made only up to 24 hours after purchased.

Monogrammed items are not able to be returned. All custom sizes are final sale.

Damaged/defective merchandise can be returned/exchanged within 30 days of receipt date.

***Please contact the shop via Etsy message to initiate exchange process.
Additional policies and FAQs
RECOMMENDED WASHING INSTRUCTIONS:
-Wash on delicate with like colors.
-Lay flat to dry.
-Do not bleach.

More information

Last updated on Jan 3, 2017
Frequently asked questions

How long does it take for my order to ship?

Our normal processing time is 3-10 business days. We do our very best to ship out before all estimated ship dates.

Do you offer exchanges?

We do. Items without monogramming can be exchanged within 5 business days of delivery. Please arrange exchanges with us prior to sending your item back. Monogramming and custom sizes are final sale. Please contact the shop via Etsy message to initiate exchange process.