QualityPerfection

Billing Terms and Condition

General Information

Quality & Perfection LLC specialized in promotional products such as Can coolers from all sizes and materials . QualityPerfection strives to deliver the highest quality as well as exceptional service at the lowest prices in the market. While committed to meet your every need and expectation, QualityPerfection wishes to inform you of certain limitations that are inherent within the promotional product industry.

Due to fluctuating manufacturer costs, prices may change without notice.


Payments

Upon receiving your order we carry out a standard authorization check on your payment card to ensure there are sufficient funds to fulfill the transaction. Your card will be debited upon authorization being received. The monies received upon the debiting of your card shall be treated as a deposit against the value of the goods you wish to purchase. Once the goods have been dispatched and you have been sent a confirmation email the monies paid as a deposit shall be used as consideration for the value of goods you have purchased as listed in the confirmation email.


Prop 65
Also known as the Safe Drinking Water and Toxic Enforcement Act of 1986, California Proposition 65 requires businesses provide warnings to Californians about exposure to chemicals that cause cancer, birth defects or other reproductive issues. Prop 65 does not ban any product; it simply requires a warning is issued. Prop 65 is valid in the State of California only and requires standards are met across all products distributed in the state. Please note QualityPerfection complies with all federal regulations concerning chemical contents. Visit the California Office of Environmental Health Hazard Assessment for more information.

Accordingly, if a buyer/distributor fails to provide QualityPerfection advance written notice that a QualityPerfection ' product will be sold or shipped to the State of California, such buyer/distributor hereby indemnifies and agrees to defend and hold harmless QualityPerfection , its agents, employees, representatives and affiliated companies, from and against any and all Proposition 65, personal injury and property damage claims, and from all other costs, liabilities, damages and expenses (including, without limitation, attorneys fees and litigation expenses on account thereof or in connection with any investigation or preparation related thereto or the enforcement of this provision) relating to, resulting from, connected with or arising out of goods or products provided to buyer/distributor by Discount Mugs, to the maximum extent permitted by law.

Any order placed with or received from QualityPerfection , including but not limited to orders placed via catalog, online, phone or mail, shall be deemed effective acceptance of these terms

Claims
All claims must be reported within 14 calendar days upon receipt of goods. Please, inspect your order thoroughly immediately upon arrival. To Create a Ticket please head to the footer section of the QualityPerfection website and click on the Place a Ticket link to be directed onto the support portal. Next click the Create Ticket link found in the support section of the page and complete the New Ticket form.

Please open one ticket only and provide us with all the necessary information e.g. incorrect item, poor imprint, shortage, broken items etc. Attach digital images depicting the issue at hand and upload group images if the problem extends to more than one item. QualityPerfection will require visual of all affected items and will either find a prompt resolution or contact you in the event additional information is required.


Limitation of Lability

In all circumstances, QualityPerfection maximum liability is limited to the purchase price of the products sold. QualityPerfection will not, under any circumstance, be held liable for any claim or action that exceeds this liability limit. QualityPerfection will not be liable for any third-party claims for damages against the customer, nor for malfunction of product, cause of delays, interruption of service, or loss of business.


Copyrighted, Trademarked and Greek Association

QualityPerfection Artwork containing copyrighted, trademarked, Greek and/or University information will be subject to further scrutiny, and may cause delays on your order which may not be expedited.

* Please note: Customers must assume complete responsibility to obtain permission for reproduction of logos, patents, trademarks and copyrights. By agreeing to print any submitted artwork, QualityPerfection will not be held liable under any circumstances.


Coupons

QualityPerfection reserves the right to alter and refuse coupon codes or discontinue special offers at any time without notice to customers.

QualityPerfection may offer special pricing or free shipping from time to time, however these discounts will not be honored on orders that have already been placed. No exceptions will be made.

Coupon codes are not valid on existing orders, or clearance/markdown items. Coupon Codes apply to the price per unit only. Additional rules and restrictions may apply to individual discount offers.


Conditional Acceptance/Website Security

The security of your personal information is important to us. We work daily to insure your order is processed with the utmost protection. We follow generally accepted industry standards to protect the personal information submitted to us during transmission and after we receive it. When you enter sensitive information, such as a credit card number, on our order forms, we encrypt it using secure socket layer (SSL) technology. We guarantee that we will never share your personal information with outside sources, except to the extent necessary to complete and deliver your order.

Despite our best efforts, no method of transmission over the Internet or method of electronic storage is 100 percent secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.


Social Media

We urge you to review the terms of use and privacy policies for Facebook, Twitter and other social media sites prior to posting information on those sites, including those operated by QualityPerfection You should have no expectation of privacy for material you or others post to social media sites such as Facebook and Twitter. Do not post to those sites, including those operated by QualityPerfection any material you do not wish to make permanently available to the general public. We urge you to take precautions to ensure your posts do not violate the privacy or any rights of others. Be aware that your interactions with social media sites are governed by the privacy policies of the company providing the feature.


Privacy Policy

QualityPerfection periodically reviews its Privacy Policy to ensure compliance and to verify the policy is accurate, comprehensive for the information intended to be covered, prominently displayed, fully implemented and accessible. Feel free to contact us with any complaints or concerns. We will investigate the matter and attempt to resolve any concerns you may have regarding use and disclosure of personal information.


Copyright Violation Notice

The Digital Millennium Copyright Act of 1998 (known as the DMCA) provides recourse for copyright owners who believe material on the Internet infringes their rights under U.S. copyright law. If you believe your own work, or the work of a third party that you represent, is displayed on any of our websites or has been otherwise copied or made available on our websites in a manner that constitutes copyright infringement, we request you send us a notice of the alleged infringement and include:

an electronic or physical signature of the copyright owner or person authorized to act on the owner's behalf for the copyright interest.
a description of the alleged copyrighted work.
a description of where the alleged copyrighted material is located on our websites. (Include the URL, title and/or item number if applicable, or other identifying means.)
your name, address, telephone number and email address. If you are not the owner of the copyright, provide the name of the owner.
a written statement by you stating that you believe the disputed use is not authorized by the copyright owner, its agent or the law.
a statement by you, made under penalty of perjury, that the information you are providing is accurate and that you are the copyright owner or are authorized to act on the copyright owner's behalf.
Any notification to us by a copyright owner or a person acting on a copyright owner's behalf that fails to comply with DMCA requirements shall not be considered sufficient notice, and shall not be deemed to confer upon us actual knowledge of facts or circumstances from which infringing material or acts are evident. Notice of claims for alleged copyright infringement should be sent to: Quality & Perfection LLC 2700 Commerce Parkway unit 5 Lancaster NY 14086