Wear the Quip. Own the Mark.
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Announcement
About QuipMark
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
Privacy policy
More information
Frequently asked questions
Do you accept returns or exchanges?
Since each item is custom made just for you, we don't accept returns or exchanges. If your item
arrives damaged, defective, or misprinted, contact us within 25 days of delivery with a clear photo,
and we'll send a free replacement or refund.
How long does shipping take?
Each item is printed and shipped by our production partner after your order is placed. Estimated
delivery times are listed on each product page, as they can vary by item type (apparel vs. mugs,
etc.).
Custom and personalised orders
Since production starts quickly after ordering, we're unable to accept cancellations or changes
once an order is placed. Please double-check sizing, color, and design before checkout.
What if my item arrives damaged or the print looks wrong?
Message us within 25 days of delivery with a photo of the issue, and we'll send a free replacement
or refund — no need to return the item.
What if I ordered the wrong size or color?
We're unable to offer a free replacement or refund for wrong size or color selected at checkout,
since production starts right after ordering. Please check the sizing chart on each listing before
purchasing.
What sizes/colors are available?
Available sizes and colors are listed on each individual product page, as options can vary by
design.
Do you ship internationally?
Yes! Please note buyers are responsible for any customs or import taxes charged by their country.
Sizing details
For apparel: wash inside-out in cold water, avoid bleach, tumble dry low or hang dry. For mugs:
hand wash recommended to preserve print quality (avoid microwave/dishwasher unless labeled
safe).