Announcement
Express Shipping Worldwide for all Formal Dresses.
Delivery time is 1-3 working days.
Production time: 6-8 working days.
Every gown is sewn especially for you from high-quality fabrics with the exceptional workmanship of Ralele. My gorgeous and flattering designs are made for your special occasions and daily wear, Dress up your day and color up your style with Ralele!
❤ PLUS SIZE AVAILABLE/ no extra charge
WELCOME TO RALELE!
Beware as you’re about to discover dozens of pieces you’ll fall in love with! My designs are created to flatter every body type and fit your moods. Daring, flowing, enchanting – Ralele pieces are just like you are!
● ABOUT US >>> We are very small custom design atelier, independent label where you purchase is sewn to order, not a factory produced ready to wear shop. Designer and creator of Ralele Atelier is Ralitsa Tsvetkova. Graduate School of Applied Arts specialty textiles and later BA degree in fashion design in Sofia/ Europe.
We make gorgeous and sexy dresses - formal, elegant, daily and modern innovative clothes with forward- thinking design for modern and contemporary women for daily use, for a special occasions, parties, cocktails, special or romantic dinners or business events.Аll products are made in Europe, made of quality fabrics, and with high quality workmanship.
●● SHIPPING >>> We usually ship item/s with in 1-2 weeks of clearing your payment. As soon as we ship your order, we will send you a shipping confirmation, including a tracking number, regardless of the shipping method.
We normally ship via Air Mail. Please keep in mind that customs fees and taxes are your responsibility. Delivery times vary based on where you live.
Your item will be send to the address on your Etsy Account.
If you wish your item to be shipped to different address, please contact me.
Shipping worldwide from Europe/ Sofia.
●●● RALELE SIZE CHART >>> https://www.etsy.com/listing/244667447/how-to-find-your-size-get-a-perfect-fit?ref=shop_home_active_9
!!! PLS PLS PLS Check carefuly your size in ☆☆☆MY SIZE CHART ☆☆☆ before purchase for to make your clothes exactly for your body and height !!!
●●●● PAYMENT METHODS >>> We accept payments via PayPal, Credit Card, Etsy Gift Cards.
PayPal accepts all major credit and debit cards. It is a safe and reliable payment method which provides you with high level of security and protection. You can pay without a Paypal account with your credit card.
Just choose the option 'Paypal' and then find the option 'pay by credit card'.
Your payment will be processed by PayPal only and you DON'T need to have PayPal account!
*For help and first time buyers go here: http://www.etsy.com/help/article/339
●●●● RETURNS & EXCHANGE >>> If you are not perfectly satisfied with your item we offer you a full refund or exchange within 3 working day from the date of receipt.
The item(s) must be unworn, washed and in perfect condition, with all labels attached and in the original packaging.
Buyer is responsible for the return shipping cost.
We will give you full refund after receive the item.
The initial shipping cost is not refundable.
!!! CUSTOM ORDERS ARE NON RETURNABLE !!!
PLEASE, NOTE!!!
COLORS >>> Please, keep in mind that colors of images may look slightly different because of the specifics of your monitor’s settings.
MEASURES >>> Please double check every size and ask me everything you want to know. I'll answer all your questions, send you additional pictures and help you with pleasure!
Follow me on social media and stay tuned with my new designs:
Instagram - https://instagram.com/raleleatelier/
Twiter - https://twitter.com/RaleleBoutique
Facebook - https://www.facebook.com/pages/Ralel%C3%A8/423291724471130
LOST PACKAGE
If you do not receive your shipment within 45 days of the shipment date, the shipment may be lost, then I offer you may pick something else from my shop (the fault isn't mine if it is happened ) but I want you to happy and satisfied !I think it is fair !
There are circumstances I cannot control. However, if there is any problem I will do everything I can to help resolve the situation at your best interest.:)
* NOTE there might be delays due to custom procedure and holidays.
It is out of my control.
Be happy , be sexy !
With love,
Ralele 💋
Featured items
Items
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Reviews
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Risa on Mar 30, 2024
5 out of 5 starsThe product was as expected. In addition, the customer was also polite and kind, and we were able to make a smooth transaction. It was a shop I would like to use again if I had a chance.
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sue on Mar 18, 2024
5 out of 5 starsThe dress is beautiful it hangs really well I chose a velvet material and it is so soft I will definitely order again Thank you for my amazing dress regards Sue
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Miriam on Apr 30, 2024
5 out of 5 starsThe seller was wonderful to work with. They were very responsive and easy to work with. They were very willing to customize the item as well. I am very excited to wear this dress to my sister’s wedding.
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sfish723 on Apr 21, 2024
5 out of 5 starsExactly like pictured, fit perfect and was a great addition to my outfit
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Trisha on Apr 19, 2024
5 out of 5 starsThe leggings were absolutely perfect! Nice and snug, they are exactly what I was looking for. Not only that, the seller was super nice and easy to communicate with, taking into consideration my request to tailor the design a little. I couldn't be happier!
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Mo Stringer on Apr 5, 2024
5 out of 5 starsAlways a great product. I’ve ordered several times and will continue to do so.
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Gladys on Mar 31, 2024
4 out of 5 starsIt was just okay. Not great quality material
Ralitsa responded on Apr 1, 2024
Hello dear Gladys, I'm very sorry you don't like the material. We work with very high quality and selected fabrics. In our store policy it says that if you don't like the product (the cut or the material or something else), you can return it and we will refund the amount you paid for the product. Please, next time if you don't like your order, contact us to resolve the case and stay satisfied and happy. Special greetings and a nice spring from RALELE 😊🌷🌞
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Oksana on Mar 24, 2024
5 out of 5 starsI like the kaftan, the quality is good, the seller helped me with the size and answered all the questions. Note that the item wasn’t shipped immediately even though I picked express delivery as they need extra time for production. In total 8 days - from Europe to the Middle East
About RALELE
Your Elegance is My True Passion
Shop members
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RALITSA TSVETKOVA
Owner, Creator, Designer
My name is Ralitsa Tsvetkova and I am a fashion designer from the capital of Bulgaria - Sofia. Graduated textiles from the School of Applied Arts and have BA degree in Fashion Design. Created Ralele brand in 2011.
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Margarita ,my mom
Creator, Shipper, Customer Service
She making everything possible, from material sourcing to process management. Nothing would be possible without Margi precious hands. The queen of impeccable organization. Big attention to detail. She pack every garment with love and care.
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Krasimira Denova
Model Make Up Artist
Krasi is our makeup artist and model from time to time :) A superb professional, she does every little touch with expertise and joy.
Production partners
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RALELE
Sofia, Bulgaria
Ralele Atelier
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Cancellations: accepted
Request a cancellation: within 6 hours of purchase