Welcome to our new jewelry store!
Featured items
All items
Announcement
Last updated on Jul 26, 2026
Reviews
4.9
(6649)
Average item review
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience.
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Kenzi on Jul 28, 2026
5 out of 5 starsFantastic! Beautiful necklace, fast shipping and pretty packaging. Thank you so much! I already want another one 😩
Rachel responded on Jul 28, 2026
A big heartfelt thank you for your glowing review and 5-star rating! We're delighted to have you as a happy customer.
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Jennifer on Jul 20, 2026
5 out of 5 starsThe quality of these necklaces is amazing. It super cute and has a bit of weight will definitely buy again!
Rachel responded on Jul 20, 2026
A big heartfelt thank you for your glowing review and 5-star rating! We're delighted to have you as a happy customer.
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Kylie on Aug 4, 2026
5 out of 5 starsLove at first wear! This isn’t my first RachelRose jewelry piece, and it certainly won’t be the last! The quality of the metal keeps up with my 24-7 jewelry wearing agenda. It’s a 10/10 from me!
Rachel responded on Aug 4, 2026
Thank you so much for your 5-star review! Your support means the world to us. We're thrilled you love your purchase!
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Shakira on Aug 4, 2026
5 out of 5 starsoutstanding overall quality. has not tarnished and he showers with it everyday.
About RachelRoseUS
Sales
34,524
On Etsy since 2022
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Made Just for You That Tells Your Story
Shop members
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Rachel
Owner, Designer, Photographer
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Jane
Customer Service, Maker
Production partners
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Component Partner
Guangzhou, China
They manufacture specific components of our products—such as pendants, chains, jump rings, and hoops—using sterling silver and stainless steel, ensuring precision and quality. We then handle all customization, laser engraving, and final assembly in our own workshop.
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Component Partner
China
Our production partner cuts the pendant from a metal plate and sends it back to us. We then customize the chain's style and length to match the customer's preferences.
Shop policies
Last updated on Apr 21, 2025
Shipping
See item details for estimated arrival times.
Customs and import taxes
For US deliveries, Etsy policy requires that import duties and fees are included in the checkout price. Non-US buyers may need to pay these fees upon delivery. You can message me to confirm how these fees will be paid for your order. I'm not responsible for any customs-related delays.
Payment options
Secure options
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.
Returns & exchanges
See item details for return and exchange eligibility.
Cancellations
Cancellations: accepted
Request a cancellation: within 6 hours of purchase
Privacy policy
More information
Last updated on
Dec 17, 2025
Frequently asked questions
Materials & Jewelry Care Instructions
• Our jewelry is made from gold-plated stainless steel or gold-filled brass.
• To maintain its shine, avoid exposure to water, perfumes, and harsh chemicals.
Custom and personalized orders
• Custom lengths are available for most necklaces, bracelets, and anklets.
• If your desired size isn’t listed, contact us. All chain lengths are measured in inches.
• Images can be attached via Etsy messaging in JPG, JPEG, or PNG formats.
Gift wrapping and packaging
• Jewelries come in complimentary gift boxes.
• No receipts or invoices are included.
Wholesale availability
• Discounts are available for bulk purchases. Check listings for promotional codes.
• For wholesale inquiries, contact us for special pricing.
Processing & Shipping Details
• Processing Time: 1-2 business days (may vary during holidays).
• Domestic (USA) Shipping Options:
o USPS First Class: 3-5 business days (~$5, not guaranteed).
o Priority Shipping: 2-4 business days (~$10).
o Express Shipping: 1-2 business days (~$34).
• International Shipping:
o Ships worldwide, including Canada and the EU.
o USPS International Standard Shipping: 2-4 weeks (~$20 USD).
• Rush Orders: Use the "Rush My Order" listing to expedite production and shipping.
• Taxes are collected at checkout per Etsy policy. Additional charges may apply based on your country’s regulations, which are the buyer’s responsibility.
• If marked as delivered but not received, wait 1-2 business days for updates before contacting us for support.
Returns & Exchanges
• Returns are accepted within 7 days of delivery if the item is in original condition.
• Earrings and personalized items (e.g. name or engraved pieces) are non-returnable.
• Refunds are issued after inspection, minus the original shipping cost ($4–5 US / $19–20 international) and a $3.75 labor fee.
• For exchanges, buyers cover both return and resend shipping.
• Broken chains reported within 3 weeks will be replaced.
• For damaged or defective items, please send a photo—we’ll gladly remake and resend.
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