If you’re buying a kit as a gift and would like it wrapped and sent directly to the recipient, make sure the recipient's address is used as the shipping address and in the “Note to seller” box in your shopping cart say that you'd like the kit wrapped and any required message.

If no message is specified, I will simply write "To [recipient's name], From [customer's name]" on the gift (obviously, with the actual names inserted!)

I won't include any prices in the gift itself, but Customs forms do require the type of item and the value to be written on the package. If you want it to be a complete secret, consider addressing the package to another person in the household!

All patterns are digital PDFs – available for instant download.

If you need help, have a look at Etsy support page about downloading digital files: https://www.etsy.com/ca/help/article/3949

You will need Adobe or some other form of PDF reader to view the file.

*** Please note, tracking is NOT included as standard, but can be added for an extra cost. ***

You can see when your order was shipped by visiting: https://www.etsy.com/your/purchases

If you need your order rushed out by a certain date, please let me know BEFORE you place your order and I’ll let you know if it is possible.

Shipping will be combined if you make multiple purchases from the RandomlyGenerated Etsy store.

Please be sure to enter your correct shipping address for purchases. In the event that Etsy and PayPal show two different addresses, your package will be shipped to the Etsy address.

* Canada – lettermail (CanadaPost estimates 2-4 days). You can upgrade to registered mail for an additional fee.
* United States – light packet airmail (CanadaPost estimates 4-6 days)
* United Kingdom & Europe – small packet airmail (CanadaPost estimates 6-10 days)
* Everywhere else – light packet airmail (CanadaPost estimates 6-10 days)

Items are posted from Canada using CanadaPost and tracking numbers are NOT included as standard. If you do require a tracking number, please let me know BEFORE you place your order and I will adjust your shipping cost.

I'm based in British Columbia (Canada), so please factor in the waiting times. Shipping internationally can take longer than expected, depending on the country / any customs delays.

Please note that your country may charge additional customs / import fees, which I can’t control!

In particular, UK buyers should be aware that any goods imported into the UK over the value of £15 are subject to import VAT of 20%, plus a Royal Mail handling fee of £8, which is mental! Unfortunately, the Customs fee isn’t something that sellers can pay in advance – Royal Mail assess parcels as they enter the country and charge the person receiving the item.

Please don’t sell or copy any of my patterns, but you're more than welcome to sell your finished cross stitch – just make sure to credit www.randomlygenerated.ca with the design!

Please contact me to discuss your wholesale requirements - either via Etsy convo or by email at hello@randomlygenerated.ca