RaptureTransfer

Preserving Memories and Making New Ones for 30+ Years

Champaign, Illinois
|
| 1,898 Sales | 5 out of 5 stars 5 out of 5 stars

RaptureTransfer is a Star Seller!

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Average review rating is 4.8 or higher

Announcement    *****NEW FOR 2023*****
RaptureTransfer started out several years ago as a family budget friendly service of Rapture Media which has been preserving and archiving old media for its professional clients for over 30 years. To keep prices low, we have given you all the information online to make your purchases. However, as t has grown, we have encountered more and more folks who have difficulty placing orders online. So as of 2023, we have merged RaptureTransfer into the same customer support structure as our other clients. This means that if you would prefer not to place your order through Etsy, feel free to reach out to us with your contact information and the items you have (including photos if you need any help knowing what you have) and one of our Team Members can issue you a quote that will give you best pricing available and a payment link with all your items on it for you to pay and ship your order. Or, if you have difficulty managing payments online, a Team Member can call and go through your order and take your payment by phone. However, we still encourage you to read about our services here.

ABOUT US: When considering who to send your precious memories off to, EXPERIENCE MATTERS. How do you know when you are a leader in what you do? When everyone else starts imitating the way you do things. You will probably notice that a great many services now use words and phrases and offers that look a lot like our listings. We consider it flattery that so many choose to use our words and follow our lead. But for you, the customer, we invite you to read our reviews and our history of care. That is one thing that cannot be imitated. We are grateful to have earned the trust of our customers who recognize that good, personalized service is priceless and we continue to thank each of you for trusting us with your memories.

Announcement

Last updated on Feb 4, 2023

*****NEW FOR 2023*****
RaptureTransfer started out several years ago as a family budget friendly service of Rapture Media which has been preserving and archiving old media for its professional clients for over 30 years. To keep prices low, we have given you all the information online to make your purchases. However, as t has grown, we have encountered more and more folks who have difficulty placing orders online. So as of 2023, we have merged RaptureTransfer into the same customer support structure as our other clients. This means that if you would prefer not to place your order through Etsy, feel free to reach out to us with your contact information and the items you have (including photos if you need any help knowing what you have) and one of our Team Members can issue you a quote that will give you best pricing available and a payment link with all your items on it for you to pay and ship your order. Or, if you have difficulty managing payments online, a Team Member can call and go through your order and take your payment by phone. However, we still encourage you to read about our services here.

ABOUT US: When considering who to send your precious memories off to, EXPERIENCE MATTERS. How do you know when you are a leader in what you do? When everyone else starts imitating the way you do things. You will probably notice that a great many services now use words and phrases and offers that look a lot like our listings. We consider it flattery that so many choose to use our words and follow our lead. But for you, the customer, we invite you to read our reviews and our history of care. That is one thing that cannot be imitated. We are grateful to have earned the trust of our customers who recognize that good, personalized service is priceless and we continue to thank each of you for trusting us with your memories.

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1898 Sales

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Rapture Transfer

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Rapture Transfer

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About RaptureTransfer

Sales 1,898
On Etsy since 2018

We preserve your family memories for generations to come.

RaptureTransfer started out several years ago as a home-based, family budget friendly, service of Rapture Media which has been preserving and archiving old media for its professional clients for over 30 years. We are old enough to have used all the items that customers send us, so we understand everything from first-hand experience even when you are sending us things that you inherited and don’t know much about. In fact, if you look around the internet and on Etsy, you will see plenty of folks who have “borrowed” words from our listings that to explain their services. That speaks for itself.

You are not just a customer number to us. We treat all your memories as if we are trying to save our own. Sometimes that means going the extra mile that most companies charging 2 to 3 times as much would simply tell you that your items were too damaged. If you wonder, why we have so many praiseworthy reviews and we ask you to be patient with us? This is why.
We are meticulous. We are annoying. We are focused on getting the best out of your material. And we will remind you about following our rules because they exist to make things run smooth, safe, and affordable. So, if you are new to RaptureTransfer, it is in your best interest to read before making your purchase.

To keep prices low, we have given you all the information online to make your purchases. However, as this service has grown, we have encountered more and more folks who have difficulty placing orders online.

So, as of 2023, we have merged RaptureTransfer into the same customer support structure as our other clients. This means that if you would prefer not to place your order through Etsy, feel free to reach out to us with your contact information and the items you have (including photos if you need any help knowing what you have) and one of our Team Members can issue you a quote that will give you best pricing available and a payment link with all your items on it for you to pay and ship your order. Or, if you have difficulty managing payments online, a Team Member can call and go through your order and take your payment by phone. However, we still encourage you to read about our services online.

We are grateful to you and the many repeat customers who refer others and trust us with your memories. At RaptureTransfer, it is not just a job, it is a joy to share in the excitement of preserving your history.

Shop members

  • Rapture Transfer

    Company

    RaptureTransfer is a service of Rapture Interactive Media, a private multi media consultancy that creates content for print, radio, television, education, and online. Etsy is our web based budget outlet for the general public.

Shop policies

Last updated on Aug 17, 2019

Shipping

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment options

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Accepts Etsy Gift Cards and Etsy Credits
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Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

Privacy policy

More information

Last updated on Feb 4, 2023

Frequently asked questions

Where do I send my material and are they returned?

We are based in Champaign, Illinois and do all of our work, in house- with the exception of services that our clients request that we administer on their behalf. You are responsible for shipping to us. We handle the standard return shipping of all your material unless you request us not to. Any express shipping, you will need to pay for.

How long does it take?

While you can request and pay for faster services. All Etsy orders are priced under our 4 to 6 week return timeline. Depending on the condition of your items, the size of your order, and how many different types of items you send us, and how busy we are at certain times of the years, most orders are returned well before that time. However, perfect conditions don't usually exist with items so old. You need to take this into consideration if you are planning transfers for an upcoming occasion.

How do Digital Downloads work and in what file format do I receive my items?

With Digital Downloads we provide you with a private link good for 30 days to download your items which are provided as individual files. Audio files are returned as MP3. Photos as JPEG, and Videos are returned as MP4 files. videos can be played back on all devices including flat screen TVs via USB stick making a DVDs unnecessary. Anyone you share that link with can save them to a device that they choose or can make their own DVDs from the digital files. They are an ideal way to share your videos and store them online or on your own drives so that you never have to get them transferred again even if a DVD gets damaged or lost.

What if my tapes are empty or have very little on them?

We cannot check out your tapes for free to see if they are blank, but we do credit any blank tapes against any overtime tapes. We will also refund you any blank tapes less a $2.99 tape scanning fee if you choose not to have those blanks returned.

What if I have a broken or damaged tape?

If you have a broken tape, you should purchase a Repair Fee for each broken tape in addition to your transfer. Also, please inspect your tapes to make sure they are not packed with dust, dirt, or mold. We cannot process these tapes without charging you extra because they damage our machines and take time to clean. Any tapes requiring surface cleaning or repair in order to transfer will incur a $10 fee per tape which you will have to approve before we attempt to resolve the issue. Tapes damaged by mold or moisture require special handling and you should notify us BEFORE sending them.

How do I place an order?

The answers to your questions and many more can be found by opening any listing and clicking on the words "Learn More About This Item" or "Item Details". It literally walks you through everything you need to know about our service and how to place your order.

What is your cancellation/refund policy?

Please read the description part of each listing for cancellation and refund details.

WE ARE OFTEN APPROACHED BY CUSTOMERS WHO ARE CONCERNED ABOUT WHAT MIGHT BE DISCOVERED ON MATERIALS THEY SEND US. HERE IS AN EXAMPLE OF HOW WE GENERALLY REPLY

Client privacy is of utmost importance to the credibility of our service. We generally do not make it a point to view material beyond quality inspection of transfers. There are things we run across, some of which our clients are rather embarrassed about when receiving their downloads and often apologize for things we never even saw. Sometimes people have materials they inherited or other situations they merely forgot over time. Other times they make us aware of things that may appear on a video. All we can say is that life happens and times change. Nobody can judge that. Outside of a blatant crime, exercising any other action regarding your material would be unethical and is beyond what we consider honest service to you.

What about the quality of transfers?

Our Etsy service for basic no frills affordable family budget transfers. That is what the average family who purchases our service wants and are quite happy with the results. They understand that, at our rates, we cannot turn your videos into something they were not to begin with. When you see old videos on TV, someone spent a lot of time and money to enhance them to make them look better by today's standards. A 30+ year old video that was never designed to be blown up on a modern Hi Def TV can only look so good. The image information just isn't there. At the same time, we also do not cut corners by overly compressing your video files.