RaspberryCreative

Invitations & Templates for Weddings & Special Events

Pennsylvania, United States
5,194 Sales | 5 out of 5 stars

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

Announcement    SUMMER CLOSURES: The shop will be closed to all customer service and production the following dates. (expand for more dates)
Friday, July 2nd through Monday, July 5th
Orders placed the days before and during the closures will be delayed. Please plan accordingly.

We will not be upgrading shipping to rush orders upon our return and we cannot cancel or refund orders placed during this time that arrive late. Again, PLEASE PLAN ACCORDINGLY.

No customer service or production will be available during these closures so orders will be on hold through the closure until we return.

We are unable to accept any rush order now through August 1st. Please plan accordingly.

SHOP HOURS
Customer Service Hours: Mon thru Fri -9:00 AM to 5 PM EST | Closed Weekends & Holidays

SHIPPING DELAYS CONTINUE
Shipping delays are improving but we continue to keep our warnings active for those who are on shorter timelines. COVID-19 and increased order volume, shipping carriers are experiencing delays out of our control. Refunds will not be extended for shipments delivered late by carriers. Please plan accordingly. Our guarantee is the SHIP DATE on your order ONLY.

Please see our policy section for more information on shipping.

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SIMPLE GUIDE TO PLANNING FOR YOUR WEDDING STATIONERY

Sign up to get this FREE helpful guide and be the first to hear about sales, specials, new projects and get exclusive access to inspiration, tips and more.

http://raspberry-creative.com/simple-guide-to-wedding-stationery-landing-page

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Raspberry Creative is a boutique design and stationery studio specializing in wedding invitations and special event invitations and announcements for all of life's special moments. We create stationery for life by offering a variety of both professionally printed invitations and diy templates and printables to fit your needs.

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PROOFING
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Your stationery will be printed exactly as shown on the approved proofs so please take the time to review all of the text and wording throughout the entire proof set. Should you find an error on your stationery, please respond with your changes or questions.

Please note that we cannot accept returns or process refunds due to errors on approved proofs, regardless of where the error originated. While we do our best to call attention to any errors we may see during the proofing process, final proofing is ultimately the responsibility of the customer.

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Visit our website at raspberry-creative.com for more designs, helpful tips and inspiration.

Announcement

Last updated on Jun 15, 2021

SUMMER CLOSURES: The shop will be closed to all customer service and production the following dates. (expand for more dates)
Friday, July 2nd through Monday, July 5th
Orders placed the days before and during the closures will be delayed. Please plan accordingly.

We will not be upgrading shipping to rush orders upon our return and we cannot cancel or refund orders placed during this time that arrive late. Again, PLEASE PLAN ACCORDINGLY.

No customer service or production will be available during these closures so orders will be on hold through the closure until we return.

We are unable to accept any rush order now through August 1st. Please plan accordingly.

SHOP HOURS
Customer Service Hours: Mon thru Fri -9:00 AM to 5 PM EST | Closed Weekends & Holidays

SHIPPING DELAYS CONTINUE
Shipping delays are improving but we continue to keep our warnings active for those who are on shorter timelines. COVID-19 and increased order volume, shipping carriers are experiencing delays out of our control. Refunds will not be extended for shipments delivered late by carriers. Please plan accordingly. Our guarantee is the SHIP DATE on your order ONLY.

Please see our policy section for more information on shipping.

-------------------------------------------------------

SIMPLE GUIDE TO PLANNING FOR YOUR WEDDING STATIONERY

Sign up to get this FREE helpful guide and be the first to hear about sales, specials, new projects and get exclusive access to inspiration, tips and more.

http://raspberry-creative.com/simple-guide-to-wedding-stationery-landing-page

----------------------------------------------

Raspberry Creative is a boutique design and stationery studio specializing in wedding invitations and special event invitations and announcements for all of life's special moments. We create stationery for life by offering a variety of both professionally printed invitations and diy templates and printables to fit your needs.

--------------------------------------
PROOFING
--------------------------------------

Your stationery will be printed exactly as shown on the approved proofs so please take the time to review all of the text and wording throughout the entire proof set. Should you find an error on your stationery, please respond with your changes or questions.

Please note that we cannot accept returns or process refunds due to errors on approved proofs, regardless of where the error originated. While we do our best to call attention to any errors we may see during the proofing process, final proofing is ultimately the responsibility of the customer.

----------------------------------------------------------

Visit our website at raspberry-creative.com for more designs, helpful tips and inspiration.

Items

5194 Sales
 

All Items

Bethann Aurand

Contact shop owner

Bethann Aurand

Reviews

Average item review
5 out of 5 stars
(1049)
See reviews that mention:
Quality 120 Shipping 156 Customer service 181

Updates

"This lovely Paris themed bridal shower invitation is sold standard with black backers but we are absolutely loving this custom version with navy blue and faux gold."
View all 56 updates

About RaspberryCreative

Sales 5,194
On Etsy since 2009

Raspberry Creative was started in 2005 as a side project that quickly turned into a full time job for owner Bethann. In March of 2010, she opened her storefront in a small town in central PA and has since served thousands of customers both locally and online. Today Raspberry Creative works with a mix of clients and customers both in the local community as well as online.

Working one-on-one with our clients is so important. Even when we only communicate on the computer, taking the time to listen to what our clients want and do everything we can to customize a design to make it unique to them.

We offer a range of studio designs as well as custom design projects from save the dates to wedding invitations, day of items to thank you cards and beyond for all of life's special occasions.

Shop members

  • Bethann

    Owner, Designer

    I have always been passionate about great design and beautiful paper. Working one-on-one with each of my customers is key to ensuring my designs tell their unique story whether for a wedding, party or other life milestone.

Production partners

  • Outside Printing Service

    United States

    Most of our items are printed and assembled here in our shop but in some cases we feel quality or turn around time is best using our preferred printing services. Like us, they value quality and speedy production times and only use the best in commercial printing equipment and thick, high-en papers.

Shop policies

Last updated on June 25, 2021
Welcome to Raspberry Creative on Etsy!

Our number one goal is to provide the highest quality designs and printing possible while offering the personal service you deserve.

Here are Raspberry Creative, we design everything from wedding invitations and save the dates to all the day of items you'll need. Beyond weddings we design for all of life's special occasions such as birthdays, showers, parties and more.

Shop hours are Monday thru Friday 10am to 4pm EST. We are closed weekends and holidays. For orders placed on Fridays, proofs will likely not be sent until Monday.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Digital downloads
  • Items on sale
Returns and exchange details
If you purchase physical item and for some reason are unhappy with it, please contact Raspberry Creative within 7 days or delivery to explain the issue. Photos are very helpful to help illustrate any concern. We will then work with you to determine the best course of action.

For an order to be eligible for a refund and/or exchange, all items must be returned to Raspberry Creative within 14 days of receipt of the order in it's original quantity and condition. Raspberry Creative is not responsible for the cost of any returns. Shipping costs are paid for by the customer and no shipping costs can be refunded on the original order. Refunds / exchanges will only be made after we have received your returned item. No exceptions will be given.

Refund Policy:

No refunds or cancellations on digital or printable items. Including Templates through Templett, instant downloads and printable items that we edit and send to the customer.

Please review all item details prior to placing your order for any printable or template. We will be happy to work with you to resolve any issues or concerns you may have.

Refunds will not be given on any orders that shipped on time but were delayed in transit due to the shipping company. No exceptions.

Cancellation Policy:

All of our listings, except digital downloads, require information from the buyer to prepare the proofs or printable files. Printed items also require a written approval before anything is printed. If you fail to send us your information within 7 days of your order, your order will be cancelled and fully refunded. Once a proof or printable file has been sent, your order is no longer eligible for cancellation and a full refund.

Cancellation: If, after an order has been placed, you may request a cancellation and full refund as long as no proof has been sent as long as the request is within 1 business day of the order. If you request a cancellation after receipt of your initial proof, you only qualify for a refund of 75% of the total order, plus the cost of shipping. If you have received a proof plus 1 round of changes, you will qualify for a refund of 50% plus the cost of shipping and if you have received a proof plus two rounds of changes you will receive a refund of 25% of the total order plus the cost of shipping. If after cancellation, you wish to resume your order, you will need to place a new order.

Turn Around Times are subject to change and are dependent on the speed with which we hear back from a customer with their approval or changes. We based our turn-around times on an average response time of 24 hours. If you are unable to respond with 24 hours of a proof / changes, additional time may be required to complete your order and is not the responsibility of Raspberry Creative to rush your order if there was a delay in getting back to us regarding proofs or changes.
Payment
Payments must be made in full prior to any proofs or design work being done or provided to the customer. Pricing is included in each listing for predetermined quantities. Additional services, customizations and items beyond what is listed in our item details are subject to additional fees and will require a custom listing.

Add ons to existing orders will be billed separately and all outstanding balances must be paid in full before anything ships.

Listings with deposits are partial payments for a full package. You will be provided full package pricing before any work begins based on your specific needs. An additional listing will be created for the balance of your full project amount and must be paid in full prior to your items shipping. Orders will be held until payment is made and cleared. No exceptions.
Shipping
Shipping times are all in addition to processing times.
Be sure to take this into account when placing your order.
Raspberry Creative will not guarantee a specific delivery date under any circumstances. We will only guarantee that we will ship by the estimated ship by date on your order.
This is visible to you prior to making a purchase.

USPS SHIPPING DELAYS CONTINUE ON ALL METHODS OF SHIPPING. RASPBERRY CREATIVE WILL NOT BE HELD RESPONSIBLE FOR DELAYED PACKAGES.

All physical items are shipped via USPS unless otherwise stated. First class shipping is free with upgraded options available for Priority and Expedited. Please note that Priority and Expedited shipping does not rush the production of an order.

TRANSIT TIMES: All delivery times are ESTIMATES and are NOT GUARANTEED. RASPBERRY CREATIVE IS ONLY RESPONSIBLE FOR THE SHIP BY DATE ON YOUR ORDER AND CANNOT UNDER ANY CIRCUMSTANCES GUARANTEE A SPECIFIC DELIVERY DATE

We are not able to ship using your UPS for FedEx accounts.

WE WILL NOT BE HELD RESPONSIBLE FOR LOST OR STOLEN PACKAGES. If the package is shown as delivered via tracking, we will not be held responsible for packages that you do not receive. Contact your carrier service for assistance.

CHECK THE ADDRESS ON YOUR ACCOUNT. Be sure to double check your order before completing to make sure the address on the Etsy account is the address you want your items shipped to. We only ship to the address listed on the order. If you do not have an Etsy account, you can purchase as a guest.

SHIPPING OVERAGES
All orders placed with upgraded shipping are eligible for a refund when the shipping charges are $1 or more than the actual shipping cost. All shipping overage charges will be refunded to the customer before order completion.

RUSH ORDERS
If you require a rush order, you must contact the shop prior to placing your order. Be sure to provide the quantity needed for the item you are interested in as well as your location and when you need to receive your item.

Rush orders are accepted on a case-by-case basis and will only be accepted when we are 100% confident we can accommodate the timeline.

Rush orders require a custom listing are are billed an additional 25% of the order total or a minimum of $50. Rush orders include free upgraded Priority shipping. Expedited shipping is additional.
Additional policies and FAQs
PRIVACY POLICY

This Privacy Policy describes how and when Raspberry Creative, LLC / Bethann Aurand collects, uses, and shares information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.
This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

Information I Collect

To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of jewelry, for example), if you contact me directly.

Why I Need Your Information and How I Use It

I rely on a number of legal bases to collect, use, and share your information, including:
• as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
• when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
• as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
• Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
• Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies and template editing companies as well as some outside printing / drop shipping services. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
• Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
• Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.
Transfers of Personal Information Outside the EU

I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
• Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
• Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
• Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
• Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me

For purposes of EU data protection law, I, Bethann Aurand of Raspberry Creative, LLC, am the data controller of your personal information. If you have any questions or concerns, you may contact me at hello [!at] raspberry-creative.com. Alternately, you may mail me at:

Raspberry Creative, LLC | c/o Bethan Aurand | 260 ½ Chestnut Street | Mifflinburg, PA 17844

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Additional Information:

All designs from Raspberry Creative, both printed and digital is protected by copyright laws. Purchasing a listing does not transfer ownership to you. All designs are for personal use only and may be be sold or redistributed in any way.

RUSH ORDERS: If you require a rush order, you must notify Raspberry Creative prior to placing an order. Depending on current workload, we are not always able to accept rush orders and it must be determined if your timeline and quantities are reasonable. Raspberry Creative charges a minimum rush order fee that is an additional 25% of your order total or a minimum of $50.00. (This does not include expedited shipping which is additional)

PROOFING: Raspberry Creative LLC will not, under any circumstances, provide design work or proofs prior to a design being purchased. When proofing your files from Raspberry Creative, be aware that your final printed item may appear slightly different that is appears on screen. Computer monitors, mobile devices, etc. render color using a different color model than commercial printers. Some variation in color is to be expected especially with bright colors.

Listings, unless stated otherwise, include one proof and up to two rounds of changes. Additional changes are billed at an hourly rate and must be paid for in advance.

When proofing, be sure to review the ENTIRE proof for errors or omissions during EACH ROUND. Once the proof has been approved and the project goes to press, any errors or omissions found become the sole responsibility of the client and NOT Raspberry Creative LLC. The Customer will be responsible for the costs associated with revising and reprinting the artwork through a new order.

Purchasing a listing means you are ordering that listing. Listings, and the designs in individual listings are not interchangeable. If you want to incorporate design elements from more than one listing, you must contact us to set up a custom listing. Listings cannot be altered after an order has been placed.

Custom listings are non-refundable and require an additional $5 processing fee. We do not offer custom listings for printables. Printable items are as-is and customs designs must be printed by us.

DIGITAL & PRINTABLE ITEMS: Digital items are instant downloads and can be edited and printed by you. Printable items are edited by Raspberry Creative and then the final print file is provided to you to be printed. Printable items are not editable by the customer. Please note: We do not offer custom design options for digital or printable items.

TEMPLETT TEMPLATES

See individual listing for specific details about the template you are interested in. No custom design options for templates are available.

See demo link prior to ordering to make sure you understand what can be edited. MINOR support is available for Templett templates. We can help with editing issues and file download. We cannot help with printers or uploading files to a printer.

All Templett templates have 5 (five) available downloads available with purchase. Be sure to review and edit your files before downloading. Additional downloads can be made available on request.


CUSTOM COLORS: Raspberry Creative is not responsible for the printing and reproduction of colors not on our color chart, including custom colors. No refunds or exchanges on custom color items.

ONLINE PROOFS: We will not provide a physical proof for review under any circumstances. For most designs, generic samples are available for purchase prior to placing a full order. Digital proofs will be sent via Etsy Convo and must be approved in writing before any printing will begin.

Please note that colors viewed on screen may not match the final printed item. This is NOT an error. In most cases, colors tend to print darker and sometimes less bright than they appear on screen.

In addition to viewing proofs online, if you print your proof yourself for review, you cannot expect your final product to match exactly. All printers reproduce color differently and different papers will effect printing results as well. We will not reprint or be held responsible in any way for your order because it does not match the proof you printed on your own. Absolutely no exceptions.
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If you would like a completely custom design, please let us know! We’re here to help your ideas come to life.

We can always be found at www.raspberry-creative.com
Privacy
This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

Information Bethann Aurand, Raspberry Creative (RC) Collects

To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of wedding invitations, for example), if you contact me directly.

Why RC Needs Your Information and How RC Uses It

I rely on a number of legal bases to collect, use, and share your information, including:
• as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
• when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
• as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

• Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
• Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
• Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
• Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.

Transfers of Personal Information Outside the EU

I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

• Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
• Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
• Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
• Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me

For purposes of EU data protection law, I, Bethann Aurand, owner of Raspberry Creative, am the data controller of your personal information. If you have any questions or concerns, you may contact me at bra [!at] raspberry-creative.com. Alternately, you may mail me at:

Bethann Aurand, Raspberry Creative, LLC, 260 ½ Chestnut Street, Mifflinburg, PA 17844

More information

Last updated on Feb 14, 2019
Frequently asked questions
Where do I send you my photo when ordering a photo card?

If you are purchasing one of our photo cards or save the dates, you can send us a private message with your order number and attach your photo to that message. You can also send us an email at hello[at]raspberry-creative.com Once again, be sure to include your name and order number.

Custom and personalized orders

We currently do not offer custom designs for printable or template items. Custom design services are for printed cards and stationery only.

What is the difference between templates and printables?

Please note that in our shop there is a difference between templates and printables.

Templates are instant downloads or templates offered through Templett that you can edit yourself and print at your convenience.

Printables are designs that we edit for you and then send you a print ready file in your chosen format. Printables are subject to our design turn-around times which is 1-3 business days. They are not instant.

Do you offer printing for your templates since you do also sell printed items?

Yes, we are happy to provide printing services for any of our designs whether sold as a printable or template.

We offer professional printing services on a wide variety of papers using all of the popular printing techniques; digital / flat, foil stamping, letterpress and thermography.