ReMixu

This Privacy Policy explains how your personal information is collected, used, and shared when you purchase an item from Re:Mixu on Etsy, contact me, or otherwise use my services.

Because my shop operates in the United Kingdom, I comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information I Collect
To fulfil your order, Etsy provides me with the information you have authorised them to share, including:

Your name
Email address
Postal address
Details of the product(s) you ordered

You may also provide additional information if you contact me directly (for example, custom design details).

2. How and Why Your Information Is Used
I rely on the following lawful bases to collect and use your information:

Contractual necessity – I need your information to process your order, provide customer support, and deliver your purchase.
Legal compliance – I retain certain information for tax and accounting requirements.
Consent – For optional things such as marketing messages (if applicable).
Legitimate interests – Such as improving services or responding to customer enquiries.


3. Information Sharing and Disclosure
I share your information only when necessary and in the following situations:
Information is shared with Etsy as required to provide my services and comply with Etsy’s Seller Policy and Terms of Use.
I may use third-party postal or courier services to deliver your order. Only the information needed to complete delivery is shared.
I may disclose your data if required by law, such as for tax obligations, fraud prevention, or responding to lawful requests.
I do not sell or distribute your data to third parties for marketing purposes.

4. Data Retention
I retain your personal information only for as long as necessary:

Order and transaction records are kept for 7 years, as required by UK tax law.
Communications or custom order details are kept only as long as needed to provide the service.
Data is securely deleted or anonymised once retention periods end.

5. Transfers Outside the UK
Etsy may store or process your data outside the UK (for example, in the United States). Etsy is responsible for ensuring appropriate safeguards.
I do not independently transfer your data outside the UK.

6. Your Rights Under UK GDPR

You have the right to:
Access the personal data I hold about you
Request corrections to inaccurate information
Request deletion (where legally permissible)
Restrict or object to certain types of processing
Request your data in a portable format

These rights are subject to legal exemptions (e.g., data I must retain for tax purposes).
To make a request, contact me directly using the details below.

7. Updates to This Policy
This Privacy Policy may be updated occasionally to reflect service changes or legal requirements. Updates will always be available on my Etsy shop page.