RedClayCustoms

Privacy Policy — RedClay Customs

RedClay Customs respects your privacy. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from this shop.

Information I Collect

To fulfill your order, you must provide certain information (which you authorized Etsy to provide to me), such as:

Your name

Email address

Postal address

Payment information

Details of the product you’re ordering

You may also choose to provide additional personal information (for a custom order, for example).

Why I Need Your Information & How I Use It

I rely on several legal bases to collect, use, and share your information, including:

To provide my services, such as fulfilling your order and settling disputes

To comply with legal obligations

For legitimate business interests (like improving my shop and customer service)

Information Sharing & Disclosure

Customer information is important to my business. I share your personal information only for very limited reasons:

Etsy — I share information with Etsy as necessary to provide my services and comply with Etsy policies

Service providers — Shipping companies, payment processors, etc.

Legal compliance — If required by law

Data Retention

I retain your personal information only as long as necessary to provide you with my services and as required by law (for example, tax purposes).

Your Rights

Depending on where you live, you may have rights to:

Access the personal information I hold about you

Request correction or deletion of your data

Object to processing

To exercise these rights, contact me through Etsy Messages.

How to Contact Me

If you have questions or concerns, you may contact me at:

Heather Pruett — RedClay Customs
Contact via Etsy Messages