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Last updated on Apr 17, 2024
Reviews
4.9
(22941)
Average item review
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience.
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Leanne on Sep 26, 2026
5 out of 5 starsSeller was very communicative. The product came very quickly and was a great gift for my friend who just lost her dog. Thank you so much
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Deirdre on Sep 26, 2026
5 out of 5 starsGreat experience getting a custom-made print for some teachers!
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samantha on Sep 25, 2026
5 out of 5 starsThis is my 4th time purchasing from Riverry, always beautiful artwork!
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Laurie on Sep 22, 2026
5 out of 5 starsExactly what I wanted as an heirloom for my family! Y’all were so patient with all my requests! This was my 2nd time using Riverry & I will recommend to others and use again! It’s beautiful! Thank you!
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Amy on Sep 25, 2026
5 out of 5 starsAmazing communication with artist. Shipping took longer than expected.
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Gwenyth on Sep 25, 2026
5 out of 5 starsThis was a gift for a friend and it was perfect!! Definitely recommend
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Lillie on Sep 25, 2026
5 out of 5 starsQuality is excellent in person. It was exactly as I was hoping and arrived in plenty of time before the date I needed it. Communicating with the artist through several drafts until we reached perfection was fast and easy.
About RiverryStudio
Sales
129,956
On Etsy since 2019
Shop policies
Last updated on Jan 13, 2020
Shipping
See item details for estimated arrival times.
Customs and import taxes
For US deliveries, Etsy policy requires that import duties and fees are included in the checkout price. Non-US buyers may need to pay these fees upon delivery. You can message me to confirm how these fees will be paid for your order. I'm not responsible for any customs-related delays.
Digital downloads
Instant downloads
Your files will be available to download once payment is confirmed. Here's how.
Made-to-order downloads
I’ll create your items after purchase and you’ll receive an email when the files are ready to download. The time I need to complete these items can vary. Contact me if you have questions.
Payment options
Secure options
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.
Returns & exchanges
See item details for return and exchange eligibility.
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
More information
Last updated on
Dec 17, 2025
Frequently asked questions
Where do I submit my photo?
Please send your photo to hello@riverry.com with your order number. Please note that during the holiday season our Etsy message response time is extended. Sending your photo in Etsy message may delay your order.
Will I receive proof?
Yes, we will send you the proof once the artwork is ready. You can approve your artwork for shipment or request revisions.
Can you merge multiple photos into one painting?
Yes we can merge multiple photos into one painting with a small fee. You can purchase the add-on with the link below (if you're using Etsy app, search "combine" in our shop)
riverrystudio.etsy.com/listing/1590576994
Custom and personalized orders
Our standard turnaround time is 3-5 business days. During the holiday season our turnaround time extend to 5-9 business days.
Please note that the turnaround time doesn't include the shipping time. Shipping will take around 3-5 days to arrive for US orders. International orders may take 1-2 week to arrive.
I have a unique artwork request. Can you help me with that?
Yes we can paint anything in watercolor. If you have any custom inquiries feel free to reach out to us!
What's your popular size?
Our most popular sizes are 8x10" and 12x16". For mini portraits, 5x7" and 8x10" sizes are most popular
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