RoboGuava

Privacy Policy
This Privacy Policy describes how RoboGuava (“we”, “our”, “us”) collects, uses, and shares your personal information when you purchase an item from our Etsy shop.

Information We Collect
To fulfill your order, you must provide certain information (which you authorized Etsy to provide to us), such as your name, email address, postal address, payment information, and details of the product that you’re ordering.
You may also choose to provide additional personal information (for example, for custom orders) if you contact us directly.

Why We Need Your Information
We rely on a number of legal bases to collect, use, and share your information, including:
• As needed to provide our services, such as when we use your information to fulfill your order, to settle disputes, or to provide customer support
• When you have provided your affirmative consent (which you may revoke at any time)
• If necessary to comply with a legal obligation or court order
• As necessary for the purpose of our legitimate interests, if those legitimate interests are not overridden by your rights or interests

Information Sharing and Disclosure
Information about our customers is important to our business. We share your personal information for very limited reasons and in limited circumstances, as follows:
• Etsy: We share information with Etsy as necessary to provide you our services and comply with our obligations under Etsy’s Seller Policy and Terms of Use
• Service Providers: We may engage certain trusted third parties to perform functions and provide services to our shop, such as delivery companies or production partners (e.g., manufacturing and fulfillment services). We will share your personal information with these third parties, but only to the extent necessary to perform these services
• Business Transfers: If we sell or merge our business, we may disclose your information as part of that transaction
• Compliance with Laws: We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to comply with a legal process or government request

Data Retention
We retain your personal information only for as long as necessary to provide you with our services and as described in this Privacy Policy. However, we may also be required to retain this information to comply with legal and regulatory obligations, resolve disputes, and enforce our agreements.

Transfers of Personal Information Outside the EU
We may store and process your information through third-party hosting services in the United States and other jurisdictions. As a result, we may transfer your personal information to a jurisdiction with different data protection laws than your jurisdiction.
If we are deemed to transfer information about you outside of the EU, we rely on Privacy Shield or other appropriate safeguards as the legal basis for the transfer, to the extent permitted by applicable law.

Your Rights

Depending on your location, you may have a number of rights in relation to your personal information, including:
• The right to access and receive a copy of your personal information
• The right to change, restrict, or delete your personal information
• The right to object to our processing of your data
To exercise any of these rights, please contact us through Etsy messaging.

How to Contact Us

For purposes of EU data protection law, I, Gavin Fuller, am the data controller of your personal information.
If you have any questions or concerns, you may contact me via Etsy messages.