Romanesca

A stone cottage industry

Madrid, Spain | 0 Sales

Romanesca

A stone cottage industry

Madrid, Spain 0 Sales On Etsy since 2014

Romanesca

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Romanesca

No items listed at this time

    About

    Former costumer, professor, freelancer, admin, now aspiring campesina.

    As a part of a lifestyle change, I am coming full circle and dedicating myself to designing and crafting quality products, using my own two hands, soon working from a old stone farmhouse in Northwest Spain we´ve spent the last few years renovating.

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    Shop policies

    Last updated on September 17, 2014
    Welcome to my Etsy shop, I hope you find something that delights you.


    All items are individually handmade, using quality materials. All products are made in Spain, with my own little hands. I make a special effort to patronize local businesses.

    Accepted payment methods

    Returns and exchanges
    Please note that though I try to photograph items accurately, colors may differ slightly from what you see on your screen.


    I do my best to provide accurate descriptions, but if you change your mind and decide you don't want your purchase, please let me know within 7 days of receiving the parcel and I will refund you the order price less shipping costs. But please keep in mind that you will bear the cost of sending it back (by registered mail). The items must be in a perfect condition and unworn.

    If the item has been damaged in transit I will refund you the full cost of the item including the shipping. Please photograph the item and packaging and include it with your notification to me within 24 hours so I can register a claim to the postal service/insurance.


    The purchase amount will be refunded through PayPal.
    Payment
    I accept PayPal, or any major credit cards. You do not need a PayPal Account to pay for your items through PayPal:

    You can choose the PayPal Option during checkout. After you submit your order click the "Pay Now" button. On the right hand side of the next page you will see 2 options, the 2nd one is to pay using a Credit or Debit Card WITHOUT having to sign up for a PayPal account.

    Orders will not ship until payment has cleared. If payment is not received within 7 days, the order will be canceled and the item re-listed. If you are having any issues with PayPal, please do not hesitate to contact me and I will assist you in anyway that I can.
    Shipping
    Items will ship within 2 to 4 business days after payment has been received.

    I ship through priority mail with the Spanish postal service. I will provide you with a tracking number so that you can check on the package location.
    


    Please be sure to indicate the correct address for shipping your purchase. I will always ship to your ETSY ADDRESS unless specified otherwise. For any other details about shipment please convo me. Be advised that if you give a bad address and your parcel is returned, there will be additional postal charges to re-send.

    If your order is a gift going directly to the recipient, I can include a personal message card from you for no extra charge. If you would like this service, please let me know what you would like the note to say (to fit on a postcard) in the "Note to Romanesca" during checkout.

    Romanesca is located in Madrid, Spain, in Europe.
    - Domestic shipping within Spain normally takes 2-3 working days.
    - Packages shipped to Europe normally take 5-8 working days.
    - Shipping to the USA has been experiencing some delays due to American customs legislation. Packages normally take around 2 weeks to arrive, however some have been delayed as long as 10 weeks. This does not happen often, but it can happen.
    - Shipping to the rest of the world takes approximately 1-2 weeks, although customs can occasionally delay packages further.

    If you are outside the EU, please note that the buyer is responsible for all additional customs charges.
    Additional policies and FAQs
    I am open to custom orders, but since I do not hold stocks of fabric, the consultation period can be lengthy. Please feel free to contact me with your needs and I look forward to working with you on your one of a kind design.

    If you have any questions or problems with your order please contact me, and I will be delighted to assist in any way I can.