rosanostudio

# Privacy Policy

This Privacy Policy explains how Rosano Studio collects, uses, and shares buyer information when you place an order, contact the shop, or use Rosano Studio’s services through Etsy.

This policy applies only to Rosano Studio’s use of information received through Etsy. It does not apply to Etsy’s own privacy practices or to any third-party services controlled by Etsy.

## Information We Receive

To fulfill your order, Etsy may provide Rosano Studio with information such as your name, delivery address, email address, order details, and any message you send to the shop.

For custom or personalized items, you may also choose to provide additional details, such as pet name, size, color preference, or personalization instructions.

## How We Use Your Information

Rosano Studio uses buyer information only when necessary to:

* Process and fulfill your order
* Prepare and ship your item
* Communicate with you about your order
* Provide customer support
* Handle returns, exchanges, or order issues
* Comply with Etsy policies, legal obligations, tax rules, or payment/shipping requirements

Rosano Studio does not use buyer information for unrelated marketing unless you clearly agree to receive such communication.

## Information Sharing

Rosano Studio shares buyer information only when necessary and in limited cases, such as:

* With Etsy, as needed to provide shop services and comply with Etsy rules
* With shipping or delivery service providers, only to ship your order
* When required by law, tax rules, legal claims, fraud prevention, or official requests

Rosano Studio does not sell buyer personal information.

## Data Retention

Rosano Studio keeps buyer information only as long as necessary for order fulfillment, customer service, Etsy policy compliance, legal requirements, tax records, or dispute resolution.

Where possible, order information is managed through Etsy’s platform.

## Your Rights

Depending on your location, you may have the right to access, correct, restrict, or request deletion of personal information held by Rosano Studio.

If you have a privacy-related question or request, please contact Rosano Studio through Etsy Messages.

If your request relates to information held directly by Etsy, you may also need to contact Etsy directly through Etsy Help.

## Contact

For privacy questions, please contact Rosano Studio through Etsy Messages.