
Announcement
Dear buyers!!
All items in our store are ready to order.
Preparation of your order 1 - 5 days.
Product personalization for free.
Delivery:
USA Canada 5 - 10 days
EU countries 3 - 5 days
Always glad to see you in our store!!
RshPets Team :)
Items
Featured items
All Items
Reviews
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christine on Mar 28, 2023
5 out of 5 starsBeautiful construction. Exactly as pictured. Easy to install. Our cats simply won't use the steps but the product is excellent.
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Talya on Mar 28, 2023
5 out of 5 starsLove this so much!! Great for my cat who is very curious and loves to explore. 10/10 purchase!
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Amany on Mar 27, 2023
5 out of 5 starsVery well made and fits together perfectly! They provide you with everything you need to install. Love this shop for cat furniture. Just wish they would make the carpet removable for cleaning, maybe use Velcro.
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Kim on Mar 23, 2023
5 out of 5 starsI'm a design that purchased this custom name bed for a client. Their cat LOVED IT. We put him in it once it was mounted on the wall and the snuggled right in. So cute!!! Delivery was fast tool
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Tanja on Mar 21, 2023
5 out of 5 starsExcellent! Our cats love these steps. They like to use it as a vantage point. TOP QUALITY!
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Tanja on Mar 21, 2023
5 out of 5 starsEverything as expected! I would happily order again if needed.
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Rita on Mar 19, 2023
5 out of 5 starsgreat great great!!!! Value for money just great. The product (cat steps 5 pieces personalized and with round carpet) comes out even better than in the photos. I'm excited and so is my whole family. I'm just speechless what was "conjured up" here. I haven't found that anywhere in Germany (especially at this price including shipping!!!). Very high praise. Everything arrived neatly packaged (but not overly so). I would love to order from Rshpets again and again. TOP. Thank you and keep it up.
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elalne on Mar 18, 2023
5 out of 5 starsJust excellent and easy to install. I love it and also my cat. Cant say anything bad, its a nice furniture to add in. Perfect.
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Mackenzie on Mar 29, 2023
5 out of 5 starsGreat quality as always! I've ordered several times from these guys and it's always a great experience! My cats and I appreciate their hard work!
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Susan on Mar 28, 2023
5 out of 5 starsLove these steps! Its big enough for bigger cats too, makes them less scared of going up!
About RshPets
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Our friendly team
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Development and new products
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Cutting blanks for CNC products
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Grinding process of elements of our products
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Packaged items await UPS courier
The story of how we created RshPets™
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Cancellations: accepted
Request a cancellation: within 24 hours of purchase
More information
Frequently asked questions
Подарочная упаковка и упаковка
1. How will my package be packed?
Your package will be packed in a sturdy cardboard box. Each piece in the box is wrapped with stretch film so that there is no friction between them. We also use polystyrene around the perimeter of the box and in the necessary places to prevent damage during transportation.
2. Is it possible to send furniture as a gift to another person?
If you indicate when ordering that this is a gift, then we will attach a greeting card with your note in addition to the order. Due to the fact that the parcels are large, gift wrapping is discussed individually.
Инструкция по уходу
1. Can the pillows be wash in the washing machine?
Yes, all pillows can be washed in a washing machine on the gentle cycle (30 C).
2. Can the shelves be situated on the street/patio?
The products can be situated on the street\patio, but they must be under a shed, because plywood under prolonged exposure to moisture (rain, snow) may be deteriorate.
3. What should I do if my item arrives damaged or broken?
If this happens, please don't worry! Let us know and we will fix the situation
4. Do you have warranty for the products?
Sure! There is a warranty for the goods during one year.
Индивидуальные и индивидуальные заказы
1. Is it possible to order shelves raw/unprocessed?
Yes, all products are possible to order raw. This way the shelves will pass only the grinding stage, after which you can cover them yourself. The painting is calculated individually.
2. Is it possible to personalize shelf?
Yes, it is possible. You can attach a nameplate to almost every product. Just write us the name of your cat when ordering, and we will do it for you!
3. Is it possible to make shelf according to my sketch/size?
Yes, it is possible. Send us your sketch with exact dimensions, and we will prepare a 3D model of the future product for you. After agreeing and approving the shelf with you, we will start to make product according to your sketch.
Seller details
is considered a professional seller (known as a trader) in the EU. What's this?