RuachDigitalHub

Privacy Policy of RuachDigitalHub

Introduction

Welcome to RuachDigitalHub. We are committed to protecting the privacy of our customers. This policy outlines how we collect, use, manage, and protect your personal information in compliance with the General Data Protection Regulation (GDPR).

Information We Collect

To fulfil your order, we require certain information which you authorized Etsy to provide to us, such as your:

Name
Email address
Postal address
Payment information
Details of the product that you’re ordering

You may also provide additional personal information for custom orders.

Why We Need Your Information and How We Use It

We rely on several legal bases to collect, use, and share your information, including:

Providing and improving our services, and fulfilling your order.
Settling disputes and providing customer support.
If necessary, to comply with legal obligations or court orders, or in connection with a legal claim.
Complying with the Etsy Seller Policy and Terms of Use.

Marketing and Promotional Communications

With your express consent, we may use your information to send you messages about:

Promotions
New products
Other updates

You can opt-out of receiving marketing communications by following the unsubscribe link in our emails or contacting us directly at info@ruachdigitalhub.com.

Information Sharing and Disclosure

Your privacy is important to us. We share your personal information for limited reasons and in limited circumstances:

With Etsy as needed to provide our services and comply with our obligations under the Etsy Seller Policy and Terms of Use.
With service providers (such as delivery companies) only to the extent necessary to perform these services.
In the event of a business transfer, merger, or sale.
For compliance with laws, to respond to legal processes, to prevent fraud, and to protect our rights and our customers’ safety.

Data Retention

We retain your information only as long as necessary to provide you with our services and as described in our Privacy Policy. Generally, we keep your data for 4 years.

Transfers of Personal Information Outside the EU

We may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, we may transfer your personal information to a jurisdiction with different data protection laws.

Your Rights

If you reside in the EU, you have certain rights regarding your personal information:

Access: You may have the right to access the personal information we hold about you.
Change, restrict, delete: You can request modification or deletion of your personal information, except in exceptional circumstances.
Object: You can object to our processing of your information and opt out of receiving marketing messages.
Complain: You have the right to complain to a local data protection authority about our collection and use of your personal information.

Contact Us

For more information about our privacy practices or if you have questions, please contact us by email at info@ruachdigitalhub.com.